60 min

Stress Resilience in the Time of Covid-19, Tools ...

Speaker(s): Mr. Mark Gorkin

Hey, is it a new normal or a new crazy? How are you dealing with the uncertainty and anxiety of these unprecedented times? Will this ever end? Are you feeling antsy when in the house or being around o...

60 min

Managing Team Conflict

Speaker(s): Daniel Fay

Team conflict is not a bad thing, not managing team conflict is. If you have a team, you have differences, you have conflict, it is a given, it is part of what makes a team. We work in teams to c...

90 min

Due Diligence Steps for Form 1099 Compliance

Speaker(s): Mr. Jason Dinesen

Due Diligence involves a written Plan, training staff, and monitoring staff to determine if they have followed the plan. IRS penalties not only cost money but also take up valuable time which translat...

90 min

Talent Management at a Time of the Coronavirus

Speaker(s): William J. Rothwell

The Coronavirus has introduced many challenges: business shutdowns; mandatory worker lockdowns; health challenges in the workplace for workers and customers alike; turnover as workers move from less t...

90 min

Sexual Harassment Prevention in the Age of - MeTo...

Speaker(s): U. Harold Levy

Participants will explore factors that contribute to sexual harassment and/sex discrimination in the workplace. They will learn to examine the negative impact of sexually explicit information or pictu...

75 min

Intro to the Ishikawa Fishbone Diagram

Speaker(s): Daniel T. Bloom

In 1943, Dr. Karou Ishikawa was helping a team of engineers to understand a problem that they were facing. In order to  graphically show them what he was suggesting he created the Ishikawa Fishbo...

60 min

Equal Employment Opportunity Compliance for Superv...

Speaker(s): Mr. Ronald Adler

In Fiscal Year 2017 almost 100,000 discrimination charges were filed with the EEOC and state Fair Employment agencies resulting in more than $300 million in non-litigated awards. And according to anal...

90 min

Stress-testing in Stressing Recovery Times

Speaker(s): Fred Vacelet

In the present time, often labelled as unprecedented, it is no longer the right time to perform stress-tests for pandemics: the scenario no longer needs to be made up, it is painfully and tragically a...

60 min

Best practices of Drafting and Updating Job Descri...

Speaker(s): Stuart Silverman

In this webinar learn how to write effective Job Descriptions and Person Specifications that identify all of the job requirements, and avoid discriminatory language. Writing effective Job Descriptions...

60 min

Maximize the Return on Your Hiring Investment - Ho...

Speaker(s): Dr. Susan Strauss

Whether you call it Onboarding, Induction, Enculturation, or New Employee Orientation (NEO), the process used to welcome and train your new employees while capturing their excitement of a new job and ...

Intermediate 90 min

How To Recession Proof Your Business – Coming Back...

Speaker(s): Bruce Lee

Who needs more customers?  We all do. When? Now!With the pandemic receding, almost every business has taken a financial hit that without new plans, processes and service offerings, has set them b...

Intermediate 60 min

Successfully Managing Employees Who Work from Home

Speaker(s): Dr. B. Lynn Ware

With the current coronavirus scare, employers are taking active steps to ease the spread of the disease by allowing workers who are able to work from home. Join this webinar to learn several research-...

Intermediate 60 min

California Consumer Privacy Act - What you Need to...

Speaker(s): Dr. Michael C. Redmond

With California enacting a major new data privacy law last year, now is the time for companies to review and adjust to how the California Consumer Privacy Act will impact their business. Slated to go ...

Intermediate 60 min

Metro 2 E-OSCAR and New Tougher FCRA or CFPB Comp...

Speaker(s): Dr. Gina J. Lowdermilk

Understand your potential legal risk and compliance obligations with respect to consumer credit reporting. Many financial institutions which furnish consumer credit information on a periodic basis to ...

Intermediate 60 min

The Effects of Marijuana Legalization on the Workp...

Speaker(s): Deirdre Kamber Todd

With states coming in terms of workplace adaption of medical marijuana, there have been certain changes in the legalization of marijuana following its implementation at the workplace in the year 2020....

Basic & Advanced 90 min

How Onboarding Can Be Revamped As A Retention Meth...

Speaker(s): William J. Rothwell

Organizations today face many challenges: a global pandemic; a global recession/depression; dynamic business conditions; and, social upheaval. Onboarding is an important tool to acclimate new hires to...

Intermediate 90 min

HR Auditing - Important Issues for 2020

Speaker(s): Mr. Ronald Adler

There are numerous external and internal forces and factors that have an impact on organizations. Increasingly this list includes the strategic, tactical, and legal activities of managing their human ...

Intermediate 60 min

TIN Solicitation Best Practices - All You Need to ...

Speaker(s): Brian G. Rosenberg

This IRS regulatory compliance training will explain the Best TIN Solicitation Best Practices. While TIN solicitation might sound too lascivious for the legitimate business world, it is critical that ...

Basic & Intermediate 60 min

Remote Deposit Capture RDC for 2020 - Rules Regs R...

Speaker(s): Donna K Olheiser

Remote Deposit Capture (RDC), just like other payment collection systems has guidance, laws, and rules that are required for a financial institution to utilize to help mitigate the risks involved and ...

Basic & Intermediate 60 min

Professional Presence The Essentials of Confidence...

Speaker(s): Paul Byrne

Presence is personality projected. A presence that speaks well of an individual is one that projects credibility, composure, and confidence. These behaviors are not spoken but rather are displayed thr...

Intermediate 60 min

Compliance Payroll Style – New Laws and Changes fo...

Speaker(s): Merle Capello

In payroll, it is always crucial to have up-to-date information at your fingertips.  Registering for this webinar will give you all the latest information on 2020 limits, the effects of the new F...

Intermediate 60 min

ALIGNING INDIVIDUALS WHO HAVE COMPETING PRIORITIES

Speaker(s): Madonna Swanson

How many 3 ring binders titled “best strategy” are collecting dust on your shelves.  You probably spent a week at an offsite, followed by numerous meetings, multiple drafts and approvals to creat...

Intermediate 60 min

Employee classification and executive exemption

Speaker(s): Michael D. Haberman

What does being “exempt” mean under the Fair Labor Standards Act is a question often asked by employers. The topic is confusing and employers make potentially costly mistakes in how they classify empl...

Intermediate 90 min

THE PROFITABILITY OF AN ENGAGED WORKFORCE - HOW TO...

Speaker(s): Bruce Lee

Accountability, with engagement, equals profitability. When everyone gets that they are the customer/patient experience, no matter what their function or degree of contact with the client is, they wil...

Basic & Intermediate 90 min

Form 1099-MISC Compliance How to Minimize Errors i...

Speaker(s): Mr. Patrick A. Haggerty

This webinar will cover the latest updates for Form 1099-MISC, as well as the new version of Form 1099-NEC. It will cover specific reporting requirements for various types of payments and payees, fili...

Intermediate 60 min

Payroll and Form W-4 Update in 2020

Speaker(s): Mr. Jason Dinesen

This webinar will cover the new Form W-4 that employees are to use for withholding starting in 2020. The new W-4 is different from than the old W-4, in that there are no more dependency exemptions. Al...

Intermediate 60 min

Being the Center of Attention: In Meetings, Presen...

Speaker(s): Mr. Justin Muscolino

This course focuses on enhancing the capabilities of staff when being the center of attention in any environment. Whether it’s meetings (ad-hoc & planned) or presentations, this course will help d...

Intermediate 60 min

FMLA AND ADA MANAGING LEAVES DOESN’T NEED TO BE (T...

Speaker(s): Melveen Stevenson

Managing leaves of absence under the major federal mandates can be confusing. Some employers with good intentions will administer both leaves by using the same forms, overlap the requirements, and con...

Intermediate 60 min

How to Conduct Exit Interviews - Implementing and ...

Speaker(s): Bob Verchota

This HR webinar will give you all the tools you need to start your Exit Interview program or improve the one you have. It isn’t rocket science but there are best practices and considerations for doing...

Intermediate 90 min

Critical Thinking and Creative Problem Solving for...

Speaker(s): Rebecca Staton-Reinstein

Learn to make effective decisions and solve problems using critical thinking and simple, practical tools. You make decisions and solve problems every day. Learn how to apply critical thinking techniqu...

Intermediate 60 min

How to Recruit, Hire and Onboard Virtually - Best ...

Speaker(s): Ms. Tonia Morris

For the first time in our history we are dealing with a public health crisis that have a major impact on our businesses from how we work,  how we manage our employees, how we grow our businesses ...

Basic & Intermediate 60 min

AML Training on Red Flags

Speaker(s): Mr. Justin Muscolino

Money laundering is a process that takes illegally obtained money and puts it through a cycle of transactions or events, which makes the money appear to be from legitimate sources and untraceable to i...

Basic 90 min

New Multi-State Workplace Regulations for 2021! Em...

Speaker(s): Margie Faulk

Many Employers do not realize that the changes in their state regulations have an impact on state specific and multi-state locations and especially with remote employees. Now more than ever Employers,...

Intermediate 60 min

W-2 and Year End update

Speaker(s): Dayna J. Reum

The IRS provides updated tax rates and changes how taxable income is calculated each year.  This webinar will assist the seasoned payroll professional on new legislation that need to be considere...

Intermediate 90 min

How to Manage and Minimize Chaos of the Coronavir...

Speaker(s): Ms. Tonia Morris

The Coronavirus known as (COVID 19) has totally disrupted the workplace, where anxiety and the way business is done has changed forever.  For many organizations having a plan is the BEST course o...

Intermediate 60 min

How to Establish an Effective IT Governance, Risk ...

Speaker(s): Dr. Michael C. Redmond

This training program will discuss how to develop a great GRC program that ensures proper governance, risk management and compliance management of all IT systems and processes that support the busines...

Intermediate 60 min

Rolling Forecasts - The New Way to Budget

Speaker(s): Carl Young

The current technology driven turbulent business environment present many challenges to business manager. One primary challenge is the ability to predict and plan for the future which is unexpectedly ...

Intermediate 60 min

Leadership Agility - Why You Need to be an Agile L...

Speaker(s): Madonna Swanson

We all hear about disruption - disruptors are fast, innovative and consume market share quicker than competitors can respond.   Organizations that are succeeding are ones where all leadershi...

Intermediate 90 min

Avoid Liabilities-Perfect your understanding of Pa...

Speaker(s): Debbie Cash

Paying employees is one of the biggest expenses for a company.  Any company who has employees is required to withhold and pay payroll taxes.  In addition to what you withhold from an employe...

Intermediate 60 min

CFPB's New Proposed Debt Collections Rules

Speaker(s): Mr. Justin Muscolino

The CFPB's debt collection rules change the way consumers are contacted when a debt is owed. The rules will include limits on the number of calls collectors can make on a weekly basis, address communi...

Basic 60 min

HR as a System

Speaker(s): Daniel T. Bloom

HR as a System:: Are you in HR or At HR webinar confronts a dilemma faced by HR professionals each and every day. Your CEO demands that you speak the language of business in order to get a seat at the...

Basic 75 min

Why are we doing this? Intro to the Ishikawa Fishb...

Speaker(s): Daniel T. Bloom

The TLS Continuum is divided into five stages of inquiry. It begins with defining the problem. Part of that definition is an understanding of the causes and effects of factors within the organization ...

Basic & Advanced 60 min

How to Upskill, Reskill, and Re-set for the Future...

Speaker(s): Holly Burkett

Large workforce transitions have been accelerated by the COVID-19 crisis and reskilling and upskilling play a key role in closing talent gaps and helping employees feel connected to the workplace.&nbs...

Intermediate 90 min

Form 1099 - Latest Forms, Rules and Reporting Regu...

Speaker(s): Mr. Patrick A. Haggerty

This webinar will cover the latest updates for Form 1099-MISC, specific reporting requirements for various types of payments and payees, filing requirements, withholding requirements and reporting gui...

Intermediate 90 min

Preparing Your New EEO-1 Report

Speaker(s): Expert

The deadline for filing your EEO-1 report is right around the corner! It is vitally important that you prepare this form correctly as the Equal Employment Opportunity Commission and the Office of Fede...

Intermediate 90 min

Legally Terminating An Employee During Covid

Speaker(s): Melvin K. Patterson

Legally Terminating An Employee covers the essential practices that will reduce the chances of lawsuits and legal actions against employers when they are forced to terminate employees under California...

Intermediate 60 min

Performing BSA or AML or OFAC Risk Assessments Pro...

Speaker(s): Dr. Gina J. Lowdermilk

This 60-minute webinar will summarize the importance of performing BSA/AML/OFAC risk assessments properly. It will discuss the various components needed in order to implement an effective risk assessm...

Intermediate 60 min

Implicit Bias and Microaggressions: Adding Depth a...

Speaker(s): Melveen Stevenson

In today’s dynamic world where we must re-evaluate long-standing beliefs, behaviors, and institutions, companies need to continue moving forward with attracting talent, developing their workforce, f...

Intermediate 60 min

Using Emotional Intelligence to Lead and to Manage...

Speaker(s): Valerie Pelan

Learn the 5 components of Emotional Intelligence and the hallmarks of an emotionally intelligent person. The discussion will provide people a better perspective on teams and how to manage various situ...

Intermediate 60 min

FMLA Self-Audits - Find and Fix Leave Problems and...

Speaker(s): Teri Morning

Part of any comprehensive HR audit is auditing your organization's Family and Medical Leave Act (FMLA) practices. While auditing FMLA is time-consuming, it is worth the investment of time. Because of ...

Basic & Advanced 60 min

Shifting from Employee Engagement to Employee Expe...

Speaker(s): Ms. Tonia Morris

The evolution of the workforce has changed tremendously which have caused organization to reevaluate their culture.  With five generations in the workforce, organizations are faced with managing ...

Basic & Advanced 90 min

Labor and Employment Law Issues related to Social ...

Speaker(s): Expert

Employers who use social media will find that they may be violating rules under the Financial Industry Regulatory Authority (FINRA), regulations from the Federal Trade commission, the Genetic Informat...

Intermediate 90 min

EBIT or EBITDA - Understanding Your Profit and Los...

Speaker(s): Brian G. Rosenberg

This training program will review different types of profit and loss statements, including a QuickBooks profit and loss standard layout as a complex, multi-fund example. Attendees will learn how to an...

Intermediate 60 min

How to document employee discussions and why that ...

Speaker(s): Michael D. Haberman

At this session, which will provide participants the information needed to be better able to document employee discussions and defend the organization from loses incurred due to poor documentation pra...

Basic & Advanced 60 min

COVID-19 Legislation and Tax Credits for 2021

Speaker(s): Dayna J. Reum

Since early March of 2020, the COVID-19 pandemic has changed our world and our everyday lives. But with the US government working quickly to pass several levels of legislation that impact employers ac...

Basic & Intermediate 60 min

HR Practices in Terminating Employees

Speaker(s): Stuart Silverman

In this session, you will be provided with various tools to help you through the termination process. You will learn what you should do before termination, how to prepare for the termination meeting i...

Intermediate 60 min

Amending W-s’s and 941’s

Speaker(s): Debbie Cash

Paying employees is one of the biggest expenses for a company.  Any company who has employees is required to withhold and pay payroll taxes.  In addition to what you withhold from an employe...

Basic & Advanced 60 min

Delivering Results-Oriented Solutions that Empower...

Speaker(s): Daniel T. Bloom

This webinar will look at the definition of a process along with the role that processes play n our organizational operations. Along with the discussion of what a process is, you will also be presente...

Intermediate 90 min

Workforce Planning Strategic Analytics

Speaker(s): Cynthia R. Mullins, J.D.

This webinar is intended to provide attendees with an overview of workforce planning and how it can be implemented.This webinar is intended to provide attendees with an overview of workforce planning ...

Basic & Advanced 60 min

GDPR and California Consumer Privacy Act

Speaker(s): Mr. Justin Muscolino

During this session we will discuss GDPR & California Consumer Privacy Act (release 2020). Why it’s important and also, why are stricter rules and regulations being created. Is it with the public ...

Basic & Advanced 90 min

California Employee Status Classifications After ...

Speaker(s): Melvin K. Patterson

Whether it is overtime payments that would be payable to non-exempt employees who were classified as exempt, or fringe benefits due and payable to employees who were classified as independent contract...

Basic & Advanced 60 min

Supervisor Fundamental 101

Speaker(s): Ms. Tonia Morris

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks can fill up before you know it. The fundamentals of supe...

Basic & Intermediate 90 min

COVID 19 US Employment Law Update and Guidance for...

Speaker(s): Diane L. Dee

In a rare show of bipartisanship, the Families First Coronavirus Response Act (FFCRA) was signed into law on March 18, 2020. This legislation provides a wide scope of benefits and rights to individu...

Advanced 90 min

Updates to the NACHA Operating Rules in 2021 and 2...

Speaker(s): Donna K Olheiser

The NACHA Operating Rules are always changing, updates have recently been made and continue to be in place due to the current COVID-19 situation! There are six ACH Operations Bulletins posted by Nacha...

Basic & Advanced 60 min

Using Controls and Segregation of Duties to Build ...

Speaker(s): Brian G. Rosenberg

This training program will detail how to create a bullet-proof AP operation that is setup to detect and proactively prevent fraud from occurring. During this session, the webinar presenter will discus...

Basic & Advanced 60 min

Form 1099-MISC Updates for 2021

Speaker(s): Mr. Jason Dinesen

This webinar will cover changes in the 1099 world for 2021. For the first time in many years, significant changes are coming to the Form 1099-MISC, in particular with how contract labor pay is reporte...

Intermediate 60 min

How HR Can Step Up in a Time of Crisis

Speaker(s): Don Phin

Coronavirus has impacted every workforce… and HR finds itself in the middle of it all. This program is designed to help the HR practitioner be a leader, while maintaining their sanity.Coronavirus has ...

Advanced 60 min

How to Test Your Compliance Training - Are you Pro...

Speaker(s): Dr. Gina J. Lowdermilk

This webinar will provide insight and considerations for a financial institution to ensure that its regulatory compliance training efforts are adequate and appropriate for its institution. Additionall...

Advanced 60 min

How to Apply Analytical Procedures When Performing...

Speaker(s): ROBERT E. DAVIS

Information systems necessitate a high degree of reliability and integrity considering the effect on decisions. This condition is a result of the frequent need to extract system-generated information ...

Advanced 90 min

Resilience Enthusiasm IS The Difference – Kindness...

Speaker(s): Bruce Lee

Understand what really motivates employees - and then support it. Identify the 5 fundamental qualities of leadership that inspire, motivate and support a vibrant workforce. Know the top two causes of ...

Basic & Intermediate 60 min

Transition to a New Role

Speaker(s): Valerie Pelan

Learn what a transition isCareers are no longer a linear or predictableWhat is a role change – how can I make the most of it?A new role can be a promotion, a career change, or a reassignment. Don...

Basic & Intermediate 90 min

Payroll Tax Headaches

Speaker(s): Debbie Cash

This webinar will go over how businesses can find themselves with a payroll tax headache. To keep this from happening you need to understand what can cause a payroll tax liability. We will discuss way...

Advanced 90 min

The NACHA Updated Rules in 2021 and 2022

Speaker(s): Donna K Olheiser

The NACHA Operating Rules are always changing, updates have recently been made and continue to be in place due to the current COVID-19 situation! There are six ACH Operations Bulletins posted by Nacha...

Advanced 90 min

Talent Management at a Time of the Coronavirus

Speaker(s): William J. Rothwell

The Coronavirus has introduced many challenges: business shutdowns; mandatory worker lockdowns; health challenges in the workplace for workers and customers alike; turnover as workers move from less t...

Advanced 60 min

Investigating and Resolving Sexual Harassment Clai...

Speaker(s): Bob Churilla

Sexual harassment is a continuing problem in the workplace that continues to gain greater visibility in our society. In this webinar an overview of what sexual harassment will be given followed by sta...

Advanced 90 min

Payroll Recordkeeping – What Are the Requirements?

Speaker(s): Merle Capello

Payroll generates records from many sources.  They also receive records of various types from many sources.  What does a professional payroll team do with all  those records? How do you...

Intermediate 90 min

Form 1099 - Latest Forms, Rules and Reporting Regu...

Speaker(s): Mr. Patrick A. Haggerty

This webinar will focus on the latest updates for Forms 1099-MISC and 1099-NEC as well as expected updates to forms and processes for 2021. It will cover specific reporting requirements for various ty...

Basic & Intermediate 90 min

15 Workplace Changes Employers Should Prepare Unde...

Speaker(s): Margie Faulk

While the nation waits for the New Administration to start making changes in focus for the workplace, it is imperative to understand what the forecast tells us and how Employers and Professionals can ...

Intermediate 60 min

Emerging Technology Related to E-Signature E-CDD a...

Speaker(s): Thomas Nollner

In recent years the increased use of electronic means to obtain customer signatures, to conduct verifications of customer information, and to conduct overall customer due diligence has posed problems ...

Advanced 60 min

Credit Risk Discipline Tools - Implementing 14 Too...

Speaker(s): Dev Strischek

This webinar will help you to build, implement, and maintain strong credit culture. This course offers 14 tools to test and check the strength of the organization’s credit risk management and techniqu...

Advanced 60 min

With the pandemic ending, how does your HR need to...

Speaker(s): Suzanne Lucas

For the past year, it’s been all Covid all the time. Now that things are improving, it’s time for HR to pivot again.We’re back to work! Or almost back. When the Covid-shutdowns started a year ago, we ...

Basic & Advanced 6 hours

Deep Dive: COVID-19, Employee Leave and Wage and...

Speaker(s): Janette Levey Frisch

Even the more simple leave requests can be complex and nuanced, posing challenges to even the most seasoned Leave Administrators. The possibility of costly, drawn-out litigation, only adds to the stre...

Basic 60 min

Understanding Key Financial Ratios Leads To The Ro...

Speaker(s): Carl Young

The statements provide Results of business activity and not the Reasons. To understand the reasons, we must look at relevant ratios. These ratios are standard indications of business reasons and serve...

Basic & Advanced 6 hours

How to Conduct Workplace Investigations - Best Pra...

Speaker(s): Teri Morning

Wherever there are employees, there are employee relations issues. Every company will inevitably encounter times when they must conduct an internal investigation. Knowing how to conduct an internal ...

Advanced 90 min

Risk Management Using Excel Improving Spreadsheet ...

Speaker(s): Fred Vacelet

Model risk is considered a critical risk, especially after the 2008 crisis and the witch hunt that followed. Financial institutions are still facing huge model risks. The mistakes are as costly as the...

Advanced 90 min

Strategic Planning - Creating New Direction, BHAG ...

Speaker(s): Bruce Lee

Participants will also have a short introduction to modules on 'Business Acceleration', which is a common-sense approach to marketing, networking, customer satisfaction with you.To improve sales, sell...

Advanced 60 min

Identifying, Managing And Retaining High Potential...

Speaker(s): Dr. B. Lynn Ware

With the economy back in gear, organizations need to work even harder at engaging and retaining their key talent; the most important group being their high potentials because these employees produce a...

Advanced 60 min

Ways to Handle Difficult Remote Employees

Speaker(s): Valerie Pelan

Difficult employees can be even more of a challenge during virtual meetings.It is key to identify the difficult person and to know how to react to them. Difficult people create uncomfortable situation...

Advanced 90 min

Leaders Who Win 7 Strategies For CEO Success You N...

Speaker(s): Rebecca Staton-Reinstein

There are many "models" and "theories" of leadership. At the heart of all leadership lie the ability to set direction and inspire and encourage people to go in that direction. Each leader must find hi...

Advanced 60 min

Who Am I? The Role Of Human Capital In The Global ...

Speaker(s): Daniel T. Bloom

The Global workplace has evolved over time, unlike everything else in our world, but many corporations have an outdated view of the role of their human capital assets. His webinar looks at that evolut...

Advanced 60 min

Influencing Skills for HR Managers and Leaders - B...

Speaker(s): Marcia Zidle

As a Human Resource department, how well do you influence your company's direction? Contribute to the corporate discussion about customers, products, and strategy? Are you a participant in senior-leve...

Advanced 60 min

Developing an Effective Onboarding Program

Speaker(s): Diane L. Dee

Why is proper onboarding so important? Your organization, and the applicants who want you to hire them, invest a great deal of time and resources in the hiring process.During the selection stage, the ...

Advanced 90 min

The American Rescue Plan Act (ARPA) of 2021 New Gu...

Speaker(s): Margie Faulk

On March 12, 2021, the Occupational Safety and Health Administration (OSHA) launched a National Emphasis Program (NEP) that signaled a new enforcement agenda, targeting establishments in industries th...

Advanced 90 min

Compliance Payroll Style – New Laws and Changes fo...

Speaker(s): Merle Capello

A single point of reference for 2021 limits for 401(k), 403(b), 457, SIMPLE IRAWhat are the main differences in the Form W-4 for 2020 - why has the form changed so radicallyHow has the TCJA affected p...

Advanced 90 min

How To Deal With Difficult People

Speaker(s): Michael Healey

Lets be honest here  you probably have people in your life that, if they would just go away! your life would be easier?Interacting with them is exhausting and frustrating - even thinking about in...

Advanced 60 min

Seven Habits Of An Effective Credit Administration

Speaker(s): Dev Strischek

This Webinar session by Dev Strischek is intended to provide guidance on how to develop and maintain a Credit Administration (CA) function that will provide guidance to anyone involved in the credit f...

Intermediate 90 min

Measuring Risk From Financial Statements

Speaker(s): Fred Vacelet

International regulation is clear and thorough about a theme: under pillar 3 requirements, risks must be disclosed according to the rules of the art. This includes making a statement on risk appetite ...

Intermediate 90 min

The Power Of Trust In The Workplace- Improving You...

Speaker(s): Bruce Lee

Trust is your key to opening the doors of opportunity for you. Trust is created by everything we do and say. Our reputation and careers are built on it. The big question to ask yourself is: Are you tr...

Advanced 120 min

Harassment, Bullying And Discrimination In The Wo...

Speaker(s): Ms. ArLyne Diamond, Ph.D.

It covers all aspects of harassment, abusive behavior, bullying and discrimination in the workplace. There are many examples of subtle abuses as well as discussion about the more obvious ones. Today’s...

Advanced 90 min

HR Auditing - Important Issues For 2021

Speaker(s): Mr. Ronald Adler

HR audits are designed to help your organization focus its attention on its human resource management practices, policies, procedures, processes, and outcomes by providing you with a structured and sy...

Advanced 60 min

FinCEN’s New CDD Rule – The New Fifth Prong of the...

Speaker(s): Jim George

The FinCEN has issued substantial new AML requirements focused on a major expansion of Know Your Customer into what is now Customer Due Diligence, CDD. This webinar will present various aspects of the...

Advanced 60 min

Effective Communication Strategies During Uncertai...

Speaker(s): Beverly Beuermann

By focusing on the necessary interpersonal communication skills that are needed during these times of uncertainty and change you will be able to develop a productive, collaborative, and respectful wor...

Intermediate 90 min

Multi-State Tax Issues for Payroll 2021

Speaker(s): Mr. Patrick A. Haggerty

There are significant compliance issues for employers when employees cross state lines in the course of employment. Frequently, multi-state employment issues arise when the employer has business locat...

Basic & Intermediate 90 min

Understanding the Ins and Outs of the Form I-9 and...

Speaker(s): Janette Levey Frisch

Attending this webinar will help you understand how to correctly fill out the I-9, and if you have made any mistakes up until now, how to correct them. You will also learn of new developments and some...

Advanced 60 min

Emerging Technology Related to E-Signature E-CDD a...

Speaker(s): Thomas Nollner

In recent years the increased use of electronic means to obtain customer signatures, to conduct verifications of customer information, and to conduct overall customer due diligence has posed problems ...

Intermediate 60 min

Workplace Harassment Prevention- How to Conduct an...

Speaker(s): Diane L. Dee

When an employee complains that he or she is experiencing harassment of any type, the employer has a legal, ethical, and employee-relations obligation to investigate the charges thoroughly. The employ...

Intermediate 60 min

Advanced FMLA- Issues and Solutions

Speaker(s): Michael D. Haberman

Is ensuring your company's compliance with the Family and Medical Leave Act (FMLA) giving you a 'serious health condition'? Does trying to determine the interplay between the FMLA, the Americans with ...

Intermediate 90 min

Payroll Top to Bottom (Step-by-Step Advice to achi...

Speaker(s): Merle Capello

Whether you’re new to payroll or not, you can use tips on how to make your processing easier, more accurate, and less stressful. Avoiding errors and raising the level of competency and accuracy should...

Intermediate 90 min

W-4 2021

Speaker(s): Dayna J. Reum

Dec of 2017 The Tax Cuts and Jobs Act was passed and it was one of the most significant tax changes in sometime.This webinar will prepare the payroll professional to understand the changes to the form...

Intermediate 60 min

When Hiring The Perfect Candidate Isn’t an Option

Speaker(s): Suzanne Lucas

All companies want to hire the perfect person. There are two problems with this: One, they aren’t the perfect company and two, sometimes the perfect person is not available now and won’t ever be avail...

Intermediate 60 min

Essentials of IT Auditing for the Non-IT Auditor

Speaker(s): ROBERT E. DAVIS

Information Technology (IT) is a critical enabler of business. Assuring an enterprise's governance, including risk management and control processes, requires auditors to understand the role of IT with...

Basic 60 min

New Thinking on Employee Retention to Slash Turnov...

Speaker(s): William J. Rothwell

If your organization does nothing to reduce turnover and thereby improve retention, it is quite likely that turnover will get worse! Your organization must take proactive steps to address turnover. An...

Intermediate 60 min

AML High Risk Transactions, including Internationa...

Speaker(s): Jim George

Money laundering continues to be a national concern.  High levels of drug-related activity and violence have drawn additional attention.  Terrorist activities need to be considered as well.&...

Intermediate 60 min

Introduction to Process Improvement

Speaker(s): Daniel T. Bloom

This webinar will look at the definition of a process along with the role that processes play n our organizational operations. Along with the discussion of what a process is, you will also be presente...

Intermediate 60 min

10 Strategies to Help Your Organization Handle Cha...

Speaker(s): Daniel T. Bloom

Change does not have to be hard and in the course of this webinar we will explore the causes of change in this VUCA age we are in. We will also look at the difference between a stakeholder and a share...

Intermediate 90 min

Form 1099-MISC Or 1099-NEC Compliance Due Diligenc...

Speaker(s): Mr. Patrick A. Haggerty

This webinar will focus on the latest updates for Forms 1099-MISC and 1099-NEC as well as updates to forms and processes for 2021. It will cover specific reporting requirements for various types of pa...

Intermediate 60 min

Managing Stress in Times of Crisis

Speaker(s): Daniel Fay

During this one-hour webinar, you gain a new understanding of stress, along with learning ways to identify different types of stress and how to meaningfully manage stress during less-than-ideal situat...

Intermediate 60 min

Purchasing Cards Overcoming Risks and Creating an ...

Speaker(s): Brian G. Rosenberg

This training program will detail the components of a successful purchasing card program. It will also discuss implementing proper purchasing card controls, types of risk including fraud and misuse, a...

Intermediate 60 min

Recognizing Depression In Your Team During COVID-1...

Speaker(s): Beverly Beuermann

Just over one in ten adults will experience Depression at some point in their life, and often will do so in silence. With COVID-19, these numbers are increasing. Individuals experiencing Depression of...

Intermediate 60 min

Employee Engagement Reduces the High Cost of Emplo...

Speaker(s): Valerie Pelan

The importance of organizational culture and an employee's manager directly impact employee engagement. Employees are more engaged when their manager uses customized constructive feedback and a Coachi...

Basic 60 min

Form 1099 Revisions for 2021

Speaker(s): Mr. Jason Dinesen

The IRS has changed the way contract labor is reported. Starting with 2021, you will report contract labor on a Form 1099-NEC instead of Form 1099-MISC. This webinar will cover that change, along with...

Intermediate 90 min

Finance and Accounting 101 Simplified

Speaker(s): Carl Young

Non- Financial professionals need the skills and tools to analyse financial statements in the management control and application of resources for which they are responsible. There are several myths ab...

Intermediate 90 min

COVID 19- Risk Management for HR in a Pandemic

Speaker(s): Rebecca Staton-Reinstein

COVID-19 is not your typical Human Resources Force Majeure! Human Resources Managers are faced with unique risks related to local, State, and Federal, and international regulations and requirements. H...

Intermediate 60 min

Negotiation Basics for Managers- Effective Techniq...

Speaker(s): Bob Churilla

Negotiation is a part of everyday life. This is especially true in the workplace where the days of the authoritarian manager are slowly coming to an end. More and more managers have to get buy-in from...

Intermediate 60 min

Tax Updates Latest

Speaker(s): Mr. Jason Dinesen

There may not be any major changes to the small business tax code in 2020, but there are some important things to keep in mind. In 2018, Congress passed major adjustments to business tax law, includin...

Intermediate 60 min

Introduction to Project Dynamics and Team Essentia...

Speaker(s): Daniel T. Bloom

The two critical factors in the success of project improvement is the understanding of what constitutes a project and the construction of a cross-functional team. During this webinar, the participant ...

Intermediate 60 min

Wage and Hour Topics- Making Sense of Requirements...

Speaker(s): Melveen Stevenson

Whether you’ve been managing employees for many years or you’re getting ready to manage a team, you need to understand the pay practices relevant and required for the type of employees you oversee. Th...

Intermediate 90 min

Excel Financial Functions For Risk Management

Speaker(s): Fred Vacelet

Within the reasons why spreadsheets, in financial institutions, contain more errors and misleading results than could be wished, the floppy use of financial functions is often underestimated. We hereb...

Intermediate 90 min

Guidelines for Performing a Corporate-Wide Interna...

Speaker(s): ROBERT E. DAVIS

Performing a corporate-wide Risk Assessment can seem like a daunting task for an organization. In reality, it can be done using a template and brainstorming with internal auditors, certified fraud exa...

Advanced 90 min

How to Deal with Toxic People

Speaker(s): Michael Healey

"When someone shows you who they are, believe them the first time" Maya AngelouToxicity in the workplace acts like an infectious disease - it spreads and infiltrates teams and relationships, Without t...

Intermediate 90 min

The Dos and Donts of Record Retention and Destruct...

Speaker(s): Mr. Ronald Adler

The failure to maintain adequate and sufficient timekeeping records under the Fair Labor Standards Act (FLSA) can result in a substantial back pay award. Under the FLSA, the burden is on the employer ...

Intermediate 60 min

Influencing Skills for HR Managers and Leaders Bui...

Speaker(s): Marcia Zidle

As a Human Resource department, how well do you influence your company's direction? Contribute to the corporate discussion about customers, products, and strategy? Are you a participant in senior-leve...

Intermediate 60 min

Building a World Class Accounts Payable Operation-...

Speaker(s): Brian G. Rosenberg

This training program will help attendees examine if their AP department matches world-class standards. Attendees will learn key success factors to an optimal accounts payable operation. They will als...

Intermediate 60 min

Leadership Presence – Key to Getting Promoted

Speaker(s): Valerie Pelan

Too many managers do not have the promotable trait called Executive Presence.  There are numerous definitions – some focus simply on the communication skills others focus on skills that are too t...

Intermediate 90 min

Leadership Presence – Key To Getting Promoted

Speaker(s): Valerie Pelan

When you start to notice people around you are getting promoted and you are not, you realize it is time to focus on changing your style. Although your manager has high regard for your ability to get r...

Intermediate 90 min

7 Reasons Leaders Fail

Speaker(s): Michael Healey

A leader does not necessarily manage, but a manager had better be a good leader.Why is leadership so important?Without leadership, nothing gets done. Leadership brings the vision and ideas, and sets t...

Intermediate 75 min

Controllers Changing Role in Today's Environment

Speaker(s): Carl Young

This webinar looks at the changing role of controllers in the current turbulent business world. It bends the arch away from accounting recording and reporting of the past and looks to the future and t...

Intermediate 75 min

Latest EEOC Guidance on mandating and incentivizin...

Speaker(s): Diane L. Dee

COVID-19 vaccines are giving many employers hope that their workplaces can slowly return to normal. To help speed that return, employers are considering requiring or encouraging workers to get vaccina...

Intermediate 60 min

Form I-9- New Version Issued 2021

Speaker(s): Dayna J. Reum

This is the all in one I-9 class, will review each part of the I-9 and how to properly complete each part. Review of laws around discrimination and what is allowed to be asked for during the I-9 proce...

Intermediate 90 min

EEOC and CDC Guidance for Employers Mandating COV...

Speaker(s): Margie Faulk

As the COVID-19 vaccination is being distributed across the nation, many businesses are asking whether they can or should require their workforces to get the vaccine.  In response to such questio...

Intermediate 90 min

AML High-Risk Transactions and Correspondent Banki...

Speaker(s): Jim George

This webinar will discuss the techniques for controlling and managing High Risk Transaction. The Instructor will discuss the parameters for identifying and qualifying transactions as high risk and pro...

Intermediate 60 min

The Art of Knowing How to Say It and Engage It

Speaker(s): Mr. Mark Gorkin

In a TNT - Time-Numbers-Technology -Driven & Distracted World, as a leader, focusing and holding people's attention is critical. More than ever, it's not what you say but how you say it in a manne...

Intermediate 90 min

Mastering AP Internal Controls- How to Reduce Risk...

Speaker(s): Mr. Patrick A. Haggerty

This webinar training will explain the process of internal controls in account payable operation as per COSO framework, why it is required and how to effectively implement it across organisation. Part...

Intermediate 90 min

IRS Form 1040 Schedule C and Form 1099 2021- Indiv...

Speaker(s): Mr. Jason Dinesen

This training will cover changes to individual taxes for 2021. This includes stimulus payments, the expansion of the child tax credit, and the expansion of the credit for daycare expenses. We will als...

Intermediate 90 min

Risk Self-assessment- Highlights On a Few Critical...

Speaker(s): Fred Vacelet

After going through the definition and nature of an ERM program, we go through the different merits of including self-assessments. We then highlight the specificities of the 3 areas mentioned: generic...

Intermediate 90 min

Sexual Harassment- Managing The Critical Business,...

Speaker(s): Mr. Ronald Adler

Sexual harassment claims increasingly expose your organization to significant business, financial, and human resources-related costs and liabilities. Potential claims now often exceed six-figure numbe...

Intermediate 60 min

Managerial Primer for Ensuring Information Securit...

Speaker(s): ROBERT E. DAVIS

Usually, a formal ISG program is required to promote information assets safeguarding. ISG programs should ensure the Control Objectives for Information and related Technology (COBIT) framework confide...

Intermediate 60 min

Workplace Culture After Covid- What Changes- What...

Speaker(s): Marcia Zidle

We’re finally coming out of a very challenging and stressful pandemic year! But with vaccinations and the lessening of Covid cases, life and the workplace are changing. What will the new normal be lik...

Intermediate 90 min

Do's And Don'ts of Documenting Employee Behavior A...

Speaker(s): Diane L. Dee

The absence of solid documentation is the single most common mistake employers make when handling employee performance, behavior and discipline issues. Not properly documenting, or not documenting at ...

Intermediate 60 min

Creative Talent Acquisition

Speaker(s): William J. Rothwell

Employers today face many challenges in recruiting workers. Among them: (1) there are too few applicants available because birthrates declined globally in the early 2000s; (2) many workers lack suffic...

Intermediate 90 min

2021 EEOC Issues Guidance For Employers - Mandatin...

Speaker(s): Margie Faulk

As the COVID-19 vaccination is being distributed across the nation, many businesses are asking whether they can or should require their workforces to get the vaccine.  In response to such questio...

Intermediate 60 min

Best Practices For Banking Fraud Prevention And Co...

Speaker(s): Jim George

Fraud is of more concern to banking leaders today than ever before. This is driven by national media coverage, actual dollar losses, the attack on trust (which is key to customer relationships), costs...

Intermediate 90 min

Unconscious Bias- Injustice In Healthcare

Speaker(s): Dr. Susan Strauss

Implicit, or unconscious bias, exists in society and in the workplace. When it occurs in healthcare, it can be dangerous in compromising the quality of care we give to patients.  What does it loo...

Intermediate 60 min

Best Practices in Virtual Onboarding

Speaker(s): Dr. B. Lynn Ware

Join us to learn about trends, current best practices and how to organize the new hire experience VIRTUALLY in order to build commitment, confidence and competence.We will include how to integrate tec...

Intermediate 60 min

Mental Health, Leadership And Managing Through Tim...

Speaker(s): Beverly Beuermann

Your workforce is now remote. Your job is to ensure that they are feeling safe, supported, and productive.Many of our teams were having difficulty coping with stress and were facing burnout long befor...

Intermediate 60 min

Simplified project management for any project

Speaker(s): Brian G. Rosenberg

Learn how to manage successful projects, manage risks, and manage a crisis during projects – big and small.  This webinar will focus on simple, yet effective methods that work for any project, an...

Intermediate 90 min

Virtual Greatness In The COVID-19 Crisis- Work Tog...

Speaker(s): Rebecca Staton-Reinstein

People in many organizations have been working from home for years. However, with the current COVID-19 pandemic, many more workers have been working from home for a year or more. For those folks and t...

Intermediate 90 min

Holy Smoke- An Employer's Guide to Medical Marijua...

Speaker(s): Janette Levey Frisch

In this webinar, we will explore the challenges employers now face in managing employee marijuana use. We will, also discuss applicable laws (both statutes and cases) addressing this subject, analyze ...

Intermediate 90 min

To Mask or Not to Mask- the COVID Vaccine and Lega...

Speaker(s): Deirdre Kamber Todd

This program will examine the legal issues surrounding the COVID vaccine, both as to what’s happening now and what is likely to occur in the near future.  If you are trying to decide whether to m...

Intermediate 90 min

Statistical Methods for Quality Improvement

Speaker(s): Steven Wachs

In this Statistical Method webinar you will learn the essential quantitative methods for assessing and ensuring product quality and compliance. This methods includes: Statistical Process Control, Proc...

Intermediate 60 min

Ways to Identify and Manage Difficult People in th...

Speaker(s): Valerie Pelan

Difficult employees can be even more of a challenge during virtual meetings.It is key to identify the difficult person and to know how to react to them. Difficult people create uncomfortable situation...

Intermediate 60 min

Creating a Project Management Office Capability

Speaker(s): Daniel Fay

In this Webinar, learn about methods to keep project management simple and stupid (KISS), through collaboration and cooperation, by establishing a Project Management Office (PMO) capability. A PMO is ...

Intermediate 60 min

Managing Workforce Conflict

Speaker(s): Bob Verchota

In this HR compliance webinar attendees will learn the strategies to handle workplace conflicts with confidence and how to drive for harmony, reduced drama, and respectful communication. Also attendee...

Intermediate 90 min

EEO-1 Reporting in 2021- Final Extension for Filin...

Speaker(s): Margie Faulk

The Equal Employment Opportunities Commission (EEOC) has once again extended the EEO-1 Reporting deadline from August 23, 2021, to October 25, 2021. This is the Final extension!! While this is a relie...

Intermediate 60 min

The Most Effective Way To Motivate Staff

Speaker(s): Michael Healey

If you would like staff that are more motivated, set and achieve goals and self-regulate, understanding how motivation occurs at a very deep level is essential.It’s possible to have a motivated staff ...

Intermediate 60 min

Technical Writing- A Detailed Process

Speaker(s): Robert Peoples

A Detailed Process provides step-by-step instructions for experienced Technical Writers go from the blank screens to the final written presentations. The webinar includes procedures for the creation o...

Intermediate 60 min

Compliance with the new EU Clinical Trial Regulati...

Speaker(s): Dr Laura Brown

The new EU Clinical Trial Regulation (536/2014) will replace the European Clinical Trials Directive (2001/20/EC) in 2022. Key aims of the new Regulation are to harmonize procedures for carrying out cl...

Intermediate 90 min

EU-US biosimilar regulations - similarities and di...

Speaker(s): Peter Wittner

The US is the largest and highest priced market for pharmaceuticals anywhere in the world. It therefore represents a very tempting target for companies wanting to launch copies of the very high-priced...

Intermediate 60 min

The Inclusive Workplace - The Six Stages of a Dive...

Speaker(s): Teri Morning

This webinar will cover the six stages of raising awareness, implementing and measuring a successful workplace diversity program: Unmindfulness, Problematic - events occur (or don't occur), Awareness ...

Intermediate 90 min

Harassment, Bullying, Gossip, Confrontational and ...

Speaker(s): Bruce Lee

Bad attitudes, jealousy and disruptive behavior will sabotage your organization morale, lower self-esteem and reduce teamwork and productivity. When toxic behavior infects a department, managers may b...

Advanced 60 min

Eliminate the Confusion - New Requirements for Cli...

Speaker(s): Dr Laura Brown

This webinar will help clinical laboratories, analyzing samples from clinical trials, understand the compliance requirements concerning ICH GCP for FDA and EMA compliance.

Intermediate 60 min

Pre - Employment Testing and the US Department of ...

Speaker(s): Melveen Stevenson

Discover the benefits of using pre-employment tests when they are streamlined as per the US Department of Labor Employment and Training Administration guidelines.

Intermediate 60 min

Managing Safety, Regulations and Issues Related to...

Speaker(s): Melveen Stevenson

Employers are facing unexpected and demanding challenges as they navigate the health precautions and government measures related to coronavirus. We heard  you and partnered with one of our premie...

Advanced 90 min

New Vaccine Mandates for Federal Workers, Subcontr...

Speaker(s): Margie Faulk

On September 9, 2021, President Biden announced a requirement that all federal workers must be vaccinated against COVID-19. The action goes a step further than what Biden announced earlier this summer...

Intermediate 60 min

The FDA Inspection Process- From SOP to 483

Speaker(s): Jeff Kasoff

This is a detailed course designed to provide medical device/pharmaceutical professionals with the information they need to prepare for and manage any type of FDA inspection. This course provides the ...

Intermediate 60 min

Handling the Difficult Employee

Speaker(s): Bob Churilla

Just about every workplace has at least one difficult employee. In this webinar, we will identify the various types of difficult employees and various strategies that can be used to deal with them.Dif...

Intermediate 90 min

Process Failure Mode Effects Analysis and Control ...

Speaker(s): William Levinson

Process failure mode effects analysis (PFMEA) is part of advanced quality planning (AQP) or advanced product quality planning (APQP), whose purpose is to plan quality into the product realization proc...

Intermediate 90 min

Avoid Liabilities-Perfect Your Understanding Of Pa...

Speaker(s): Debbie Cash

Paying employees is one of the biggest expenses for a company. Any company that has employees is required to withhold and pay payroll taxes. In addition to what you withhold from an employee, there ar...

Intermediate 90 min

DHS Announces Temporary Modifications to I-9 form ...

Speaker(s): Margie Faulk

In response to the new challenges presented by the coronavirus pandemic, the Department of Homeland Security (DHS) has announced temporary flexibility in the requirements for completing Form I-9, Empl...

Intermediate 90 min

Employee or Independent Contractor- What to Do in ...

Speaker(s): Janette Levey Frisch

Many businesses choose to work with independent contractors, which is perfectly acceptable. But only if you follow the legal parameters. The IRS has strict worker classification rules regarding who is...

Advanced 90 min

Paid Sick and Family Leave- Multi-State Updates fo...

Speaker(s): Janette Levey Frisch

In this paid sick leave and family leave webinar, learn the upcoming updates related to – legal PTO policy, carryover and notice/posting requirements, PTO leave with protected leave under FMLA, PTO ac...

Intermediate 60 min

Is it Microbiological Method Verification or Valid...

Speaker(s): Michael Brodsky

This Webinar will discuss the distinction between and requirements for method validation and method verification, to comply with ISO/IEC Standard 17025 for laboratory accreditation in food/water micro...

Intermediate 90 min

Creating Your Ultimate Competitive Advantage - as ...

Speaker(s): Bruce Lee

Your success in business today is all based on relationships, productivity, and execution – which is only achieved by ridding the workplace of confusion, conflict and toxic people and imbedding a stri...

Intermediate 90 min

Mastering the EEOC Charge Process- You’ve Been Nam...

Speaker(s): Deirdre Kamber Todd

This program will provide an oversight of the complaint process with the Equal Employment Opportunity Commission (EEOC), the federal agency imbued with the job of reviewing nearly all discrimination c...

Intermediate 90 min

Employers Prepare for I-9 Audits by Using a New I-...

Speaker(s): Margie Faulk

Although COVID-19 has shifted their focus on Vaccines in the workplace, the Department of Homeland Security continues to extend flexibility for remote employees when completing their I-9 Forms. DHS ha...

Advanced 60 min

Technical Writing- A Detailed Process

Speaker(s): Robert Peoples

Provides step-by-step instructions to produce excellent written presentationsLearn how to balance between being precise enough to cover the subject matter yet general enough to apply to other location...

Intermediate 60 min

Transforming Change and Conflict into Diverse-Incl...

Speaker(s): Mr. Mark Gorkin

In a 24/7, rapidly changing, always on, "do more with less" world, not surprisingly, individual stress and interpersonal tension can influence the organizational climate, communication, and coordinati...

Intermediate 60 min

Travel and Expense Policy Development and Automati...

Speaker(s): Brian G. Rosenberg

In this webinar training, you will learn how to create, maintain, and enforce a T&E policy for your organization. The Instructors will discuss the key components and best practices for policies.

Intermediate 60 min

How to Deal With Clashing Co-Workers

Speaker(s): Bob Churilla

Employee conflict costs organizations money, morale, and productivity. A rise in absenteeism and turnover is a likely sign that an organization is suffering from unresolved conflict.In this webinar, y...

Intermediate 60 min

Risk-based Design Control - The New Paradigm for M...

Speaker(s): Jose Mora

Risk management overarches projects associated with a particular product family, given that risks will both remain and change as new design features and medical indications for use evolve with a parti...

Intermediate 60 min

How FDA Trains Its investigators To Review CAPA an...

Speaker(s): Jeff Kasoff

Year after year, CAPA is the subsystem cited most frequently during FDA inspections. During an inspection, FDA personnel will take a great deal of time reviewing your company’s CAPA system. What will ...

Intermediate 60 min

The Future of Employee Engagement

Speaker(s): Don Phin

Employee engagement has been a topic of concern for many years yet the statistic remains roughly two-thirds of employees remain disengaged! This dampens the employees "discretionary effort", with huge...

Intermediate 60 min

The First 90 Days for New Supervisors

Speaker(s): Michael Healey

If you have taken on a new position and are concerned about what you don’t know – you’re in good company. Research show supervisors, managers and leaders moving into a new role only get a minuscule am...

Intermediate 90 min

How to Avoid Wrongful Termination Claims

Speaker(s): Teri Morning

Wrongful termination claims are increasing exponentially and is catching employers by surprise. With sympathetic juries and high verdicts, employers must know the tools they have to avoid these types ...

Advanced 60 min

Measuring and Driving Success with KPIs

Speaker(s): Brian G. Rosenberg

If you believe that you are not fully leveraging the information available to you – or are not sure if you are measuring the right information.Learn how to determine the right metrics to track and how...

Advanced 90 min

Critical Thinking and Creative Problem Solving for...

Speaker(s): Rebecca Staton-Reinstein

Learn to make effective decisions and solve problems using critical thinking and simple, practical tools. You make decisions and solve problems every day. Learn how to apply critical thinking techniqu...

Intermediate 60 min

Establishing the Mentor - Mentee Relationship in y...

Speaker(s): Rupinder Kaur

This webinar will cover the value that mentoring can have on your organization's career development efforts. In this webinar, you will learn about the business case for implementing a mentorship progr...

Intermediate 90 min

Best Practices in Preparation for an FDA Computer ...

Speaker(s): Carolyn Troiano

FDA requires that all computer systems used to produce, manage and report on “GxP” (GMP, GLC, GCP) related products be validated and maintained in accordance with specific rules. This webinar will hel...

Intermediate 60 min

Project Management Features of Microsoft Outlook

Speaker(s): Karla Brandau

Completing projects by the required deadline is a challenge for most project managers. The deadline is often put in jeopardy at the very beginning of the assignment because you are spinning your wheel...

Intermediate 90 min

Payroll Check-Up - what to look for before and aft...

Speaker(s): Merle Capello

What’s the best way to avoid expensive and time-consuming payroll errors?  Why, avoid them, of course! In this webinar, you’ll learn tips and methods to verify all your payroll variables before y...

Intermediate 60 min

Building your Self Esteem and Self Image

Speaker(s): Daniel Fay

Gain some tools and techniques for keeping control in an ever-changing environment. Learn about: 10 Ways to Become a More Confident Person 5 ways to help you eliminate your insecurities and elevate ...

Intermediate 60 min

Assertiveness Skills for Executives, Managers and ...

Speaker(s): Ms. ArLyne Diamond, Ph.D.

In order to be effective in getting what you want and need, how you communicate both verbally and non-verbally will matter a great deal. Assertiveness is neither aggression, nor passivity/docility. It...

Intermediate 90 min

Dealing With Toxic People

Speaker(s): Michael Healey

Having to deal with toxic people is overwhelming and frustrating.The non-sensical conversations, ad hominem attacks, misrepresentations, deception, lack of taking responsibility for their actions, def...

Intermediate 60 min

Understanding the Math of HR… So You Can Show How ...

Speaker(s): Don Phin

Let’s be honest- math is not HR’s thing. We are people people, not accountants. Problem is, that lack of understanding stymies our growth. It limits the conversations we can have and the impact we can...

Intermediate 90 min

HR Auditing Managing Critical Strategic and Compli...

Speaker(s): Mr. Ronald Adler

The threats and risks from human capital management issues are increasing.They are no longer measured in only fines, penalties, and awards for non-compliance. Human capital management affects keys bus...

Intermediate 60 min

Remote Working – How to manage teams effectively w...

Speaker(s): Brian G. Rosenberg

Our work environment has changed significantly in the past week.  Businesses must quickly adjust to having team members working from home.  How do you effectively keep team members engaged a...

Intermediate 60 min

Your Workplace Culture- If You Don't Get It Right,...

Speaker(s): Marcia Zidle

Workplace culture is a hot topic in organizations who want to attract and retain the best talent; translate their values to their products and services; and show customers what they're all about. Ther...

Basic 60 min

Advanced Negotiation Skills for Managers

Speaker(s): Bob Churilla

Negotiation is a core competency of the modern manager. In today’s diverse and complex world many factors affect negotiation. Going into a negotiation, a manager must be aware of the impact of gender ...

Basic & Intermediate 60 min

Leave in the Time of COVID Managing Employee Leave...

Speaker(s): Janette Levey Frisch

Even the simplest leave requests can be complex and nuanced, posing challenges to even the most seasoned Leave Administrators. The possibility of costly, drawn-out litigation, only adds to the stress ...

Intermediate 60 min

Technical Writing- Best Practices For Everyday Use

Speaker(s): Robert Peoples

Technical Writing generally conforms to Good Documentation Practices (GDocP). This term describes standards to create and maintain documents. Most companies have in-house procedures that all documents...

Intermediate 60 min

The Rush for ISO13485- 2016

Speaker(s): Yuval Shapiro

In this session Mr. Shapiro will provide an overview of the history of the ISO13485, and the newly introduced changes. The Speaker will also discuss how the changes interact with regulatory requiremen...

Intermediate 90 min

Top Process Validation Mistakes - And How to Avoid...

Speaker(s): Susanne Manz

Validation is an important element of the Quality System Regulations and ISO13485.This course will cover the essentials of validation. You’ll learn about what processes needed to be validated and what...

Intermediate 60 min

Investigating a complaint in the workplace

Speaker(s): Ms. ArLyne Diamond, Ph.D.

The importance of taking a complaint seriously – offering whatever help Is necessary and recognizing that the person being accused has the right to due process. We all operate from our own biases, and...

Advanced 90 min

How to Survive an Emotionally Toxic Workplace

Speaker(s): Michael Healey

You will leave this webinar with a clear understanding of what drives these emotional outbursts and how to use a 3 step process to deal with them constructively and productively.You will know how to u...

Advanced 90 min

HR Metrics and Analytics - Update on Strategic Pl...

Speaker(s): Mr. Ronald Adler

The purposes of an organization's human resources are to add value to the company, to help make the company more competitive, and to help the organization achieve its business objectives. The purposes...

Intermediate 60 min

ANDA Submission and GDUFA Guidance

Speaker(s): Mr.Charles H Paul

In order to properly, effectively, and efficiently bring generic drugs and medicinal products to market, it is crucial to anyone interacting with the submittal process to understand how the process is...

Intermediate 90 min

What Laws Regulations and Policies Must Be Part of...

Speaker(s): Margie Faulk

Employees review the handbook when they are new employees coming onboard to company and when they are considering leaving the company or when they are considering suing the company.Employee handbooks ...

Basic & Advanced 60 min

Updated Form 941 and how to handle with the New CO...

Speaker(s): Dayna J. Reum

This webinar will give you the tools to better be able to understand line by line of the Form 941Details around 2021 updates to the form 941 and review of common errors as reported by the IRSReview of...

Intermediate 60 min

Building a World Class Accounts Payable Operation ...

Speaker(s): Brian G. Rosenberg

This training program will help attendees examine if their AP department matches world-class standards. Attendees will learn key success factors to an optimal accounts payable operation. They will als...

Intermediate 90 min

Creation of DHFs, DMRs, and DHRs utilizing the pri...

Speaker(s): Jose Mora

The Theory of Lean Documents is the product of applying lean principles to the creation, design, process, and management of controlled documents typically found in regulated industries.  Just as ...

Intermediate 90 min

How Home Healthcare is Changing the Medical Device...

Speaker(s): Tom KraMer

Medical devices will look and feel different in the next 20 years because our design criteria are changing. Home healthcare and the demands of remote patient monitoring add a new level of complexity. ...

Intermediate 60 min

Pharmaceutical Water Systems

Speaker(s): Carl Patterson

This webinar provides an overview on the different types of water systems used in the pharmaceutical industry. Attendees will be provided a comprehensive overview of the different types of water syste...

Advanced 60 min

Building Organizational Resilience - There's A Gap...

Speaker(s): Holly Burkett

As the speed of change increases and the market for high-skill talent tightens, organizations today need to become more adaptive and resilient to not only survive, but thrive. HR professionals play a ...

Intermediate 60 min

Leading Functional Work Teams - Overcoming Dysfunc...

Speaker(s): Michael Healey

You know what it feels like to be on a great team. There's trust, collaboration, caring, and incredible energy. You want to go to work everyday. On the other hand, you also know what it feels like to ...

Intermediate 60 min

Establishing Leadership Core Values

Speaker(s): Daniel Fay

Get some new ideas on what leadership is all about and why it applies to youLearn about some of the proven techniques that successful leaders have followed over the yearsGet Confidence to think outsid...

Intermediate 90 min

Onboarding New or Transferred Employees in a GMP E...

Speaker(s): Michael Esposito

The objective of the course is to enable attendees to:Define the onboarding process in the context of regulatory complianceInteract with Human Resources to create a coordinated onboarding strategy tha...

Intermediate 60 min

Onboarding New Hires - How to Get Them Quickly Up ...

Speaker(s): Marcia Zidle

You’ve made your decision about whom to hire. You’ve gotten them excited about their new job. You’re excited about what they can bring to your team. Now what? If you’re like most good organizations, y...

Intermediate 60 min

HVAC and GMP Environmental Control - for Pharmaceu...

Speaker(s): Roger Cowan

Environmental control of pharmaceutical clean rooms is essential to the manufacture of a quality product.The definition of Environmental Control vs. Environmental Monitoring is discussed. Control of s...

Advanced 90 min

How To Conduct An Internal Harassment And Bullying...

Speaker(s): Dr. Susan Strauss

The EEOC requires that employers receiving a complaint, or otherwise learning of alleged harassment in the workplace, to “investigate promptly and thoroughly…take immediate and appropriate corrective ...

Intermediate 90 min

Leadership- Strategic Planning and Decision Making

Speaker(s): Rebecca Staton-Reinstein

Fail to Plan; Plan to Fail. Learn proven approaches to create or adapt your current mission to guide robust planning, execution, and daily decision making to get the results you need to assure your or...

Intermediate 90 min

HR Metrics- A Critical Measurement of the Impact o...

Speaker(s): Mr. Ronald Adler

Effective HR metrics are not developed in a vacuum. The "right or best" metrics require a detailed understanding of your organization: how it generates revenue, its business strategies and objectives,...

Intermediate 60 min

Leading by Example – Mindful Leadership by Walking...

Speaker(s): Deborah Jenkins

Management and leadership are often confused as one and the same when in fact there is a tremendous difference between a manager and a leader.  “Showing” an example and “being” that example is a ...

Advanced 60 min

Data Integrity and Governance for Computer Systems...

Speaker(s): Carolyn Troiano

Organizations governed by FDA must adhere to strict requirements relative to data being captured, analyzed, reported or stored on computer systems. As such, organizations must be able to manage the da...

Intermediate 60 min

Stressed Out - How to Handle Conflict, Difficult P...

Speaker(s): Marcia Zidle

Time is Money. There are a variety of direct costs to the organization associated with poorly managed conflict, including, in the worst cases, the loss of customers and good employees. One that is vis...

Intermediate 60 min

Pharmaceutical Compressed Air - Quality GMP Requir...

Speaker(s): Roger Cowan

Compressed air for pharmaceutical use is considered a critical utility as many of its applications involve direct contact with the pharmaceutical product. The design, construction and monitoring of a ...

Intermediate 60 min

Whats New in On-boarding

Speaker(s): Dr. B. Lynn Ware

Join us to learn about current best practices and how to organize the new hire experience in order to build commitment, confidence and competence. We will include how to integrate technology, suc...

Intermediate 120 min

Systemically addressing Systemic Racism, White Pri...

Speaker(s): Dr. Susan Strauss

The summer of 2020 will be long ingrained into our social and individual consciousness due to COVID and the horrific murder of George Floyd, a black man.  George’s murder by white police officers...

Intermediate 75 min

DOL's Final Overtime Exemption Rule Released for 2...

Speaker(s): Janette Levey Frisch

It's finally happened! The long wait is over. The United States Department of Labor just released its new overtime exemption rules; they've been finalized and will take effect January 1, 2020. For man...

Intermediate 60 min

New York State Paid Family Leave - Implementation ...

Speaker(s): Matthew W. Burr

As New York is the first state to pass legislation on paid family leave, the learning curve is tremendous. This webinar will help you understand the definition of New York State paid family leave and ...

Intermediate 60 min

Retaining Employees During the Great Resignation

Speaker(s): Bob McKenzie

The biggest benefit to retaining talented employees are increased productivity, enhanced morale and a reduction in employee relations issues and turnover.This webinar will review many of the causes of...

Advanced 60 min

IRS Form 941 -The Changes You Need to Know

Speaker(s): Dayna J. Reum

The COVID-19 pandemic has significantly affected our lives. It has always brought a lot of special legislation that impacts employers and how to complete the quarter 941 form.A lot of the COVID-19 tax...

Intermediate 90 min

I-9 Compliance and Audits - Form I-9 Updates

Speaker(s): Diane L. Dee

The USCIS recently made some changes to the current Form I-9. These changes include some minor, non-substantive edits to the form in addition to clarifying Form I-9 instructions. The changes to the fo...

Intermediate 60 min

Medical Device Cyber-security following latest FDA...

Speaker(s): Edwin Waldbusser

The company must establish a program where they identify, analyze and control cybersecurity risks for both pre market and post market.The cybersecurity program must be carefully planned. A formal spec...

Intermediate 60 min

Succession Planning for 2022- It’s Not Just for Em...

Speaker(s): Marcia Zidle

Succession planning is not just naming the new CEO. In fact, it's not about putting a name behind a title at all. That is called replacement planning.  And when it is only used during times of cr...

Intermediate 90 min

Organizational Change Management for FDA Regulated...

Speaker(s): Carolyn Troiano

We will discuss the importance of applying industry best practices for organizational change management as they relate to the planning, execution and validation of systems to comply with FDA requireme...

Intermediate 60 min

Employment Law – What will get you sued in 2022

Speaker(s): David Miklas

David uses a fast-pace to cover tons of examples of dangerous things that can get you sued.  Expect >100 slides to be covered with examples spanning risky actions involving wage and hour viola...

Advanced 90 min

21 CFR Part 820 - Quality System Regulation - Appl...

Speaker(s): Jose Mora

Prior to computer systems and databases, managers and quality personnel created complex visual numbering schemes, cross-referencing methods and complex filing systems for purposes of retrieval and con...

Intermediate 90 min

The Importance of Packaging and Labeling in Pharma...

Speaker(s): Michael Esposito

Occupying a critical position in the success or failure of any pharmaceutical product launch, Packaging and Labeling form a bridge between the conception of a product and its realization and distribut...

Intermediate 90 min

Working With Thoroughly Disagreeable, Even Dysfunc...

Speaker(s): Teri Morning

This webinar covers tips for when you have to work with someone who entangles your work life with their own to the extent that 9-5, or maybe after, you're carrying their "baggage" as if it was your ow...

Intermediate 60 min

Quality Risk Management Overview

Speaker(s): Steven Laurenz

Recognize the purpose and value of Quality Risk Management (QRM), as well as how it applies to your job.Explain the level of risk based on severity, occurrence, and detectability and how the QRM proce...

Intermediate 60 min

Onboarding a Multi Generation Workforce

Speaker(s): Ms. Tonia Morris

Onboarding is a topic often talked about but never done the right way. Many confuse Onboarding with New Hire Orientation. Although New Hire orientation is necessary, Onboarding is an important ingredi...

Intermediate 60 min

IRS Releases 2022 Form 941, Instructions For Form ...

Speaker(s): Dayna J. Reum

The COVID-19 pandemic has significantly affected our lives. It has always brought a lot of special legislation that impacts employers and how to complete the quarter 941 form.A lot of the COVID-19 tax...

Intermediate 60 min

Genotoxic Impurities in Drug Development

Speaker(s): Dr. Stefano Persiani

Residual impurities resulting from the synthetic route, the formulation, or from degradation of the active drug and/or the excipients, may be present in the pharmaceutical products that will be admini...

Intermediate 90 min

Employee Handbooks 2022 Update on Policy and Proce...

Speaker(s): Mr. Ronald Adler

The purposes and the scope of employee handbook policies and the practices are changing and expanding. From a siloed HR activity that creates insular documents concerned primarily with communicating t...

Intermediate 90 min

Employee Handbooks- Key Issues and Workplace Polic...

Speaker(s): Mr. Ronald Adler

Employee handbooks are a critical tool in helping employers communicate with employees, in providing important information about their organizations, and in ensuring that they have provided required n...

Intermediate 60 min

Transforming Anger and Conflict into Collaborative...

Speaker(s): Mr. Mark Gorkin

Today’s always-on, TNT – Time-Numbers-Techno-Transition – Driven & Distracted World can breed tension and conflict. Discover the Four Angry “I”s and the Stress Doc’s “Four Faces of Anger” Model fo...

Intermediate 60 min

The Inclusive Workplace - The Six Stages of a Dive...

Speaker(s): Teri Morning

This webinar will cover the six stages of raising awareness, implementing and measuring a successful workplace diversity program : Unmindfulness, Problematic - events occur (or don't occur), Awareness...

Advanced 60 min

Building your Self Esteem and Self Image in these ...

Speaker(s): Daniel Fay

Gain some tools and techniques for keeping control in an ever-changing environment. Learn about: 10 Ways to Become a More Confident Person 5 ways to help you eliminate your insecurities and elevate yo...

Intermediate 60 min

Process Validation Requirements and Compliance Str...

Speaker(s): Jose Mora

This Process Validation Requirements webinar will review process validation basics, with emphasis on looking beyond compliance towards achieving a robust process. Review of process validation basics, ...

Advanced 60 min

Human Resources- Protecting Confidentiality

Speaker(s): Don Phin

HR professionals and other managers are privy to salaries, financial information, health insurance information, social security numbers, and other sensitive employee and customer data. What is it that...

Intermediate 90 min

Workplace Investigations - Witnesses Interviews

Speaker(s): Teri Morning

Many employers struggle to gather information during witness interviews in investigations. Many employees for a variety of reasons are reluctant to be involved and can be less than forthcoming.Friends...

Intermediate 60 min

510(k) and PMA Refuse to Accept Policy

Speaker(s): Mr.Charles H Paul

This webinar will overview the important critical content of these two revised documents to include the most important checklists that are contained in the Refuse to Accept Policy guidance that provid...

Intermediate 60 min

Sterile Filtration of Pharmaceutical Products - Wh...

Speaker(s): Roger Cowan

It is important that the sterile filtration process is fully understood and properly validated for your particular application. The process requirements and validation needs differ based on the filtra...

Intermediate 90 min

Data Integrity and Privacy – compliance with 21 CF...

Speaker(s): David Nettleton

This webinar describes exactly what is required for compliance with Part 11 and the European equivalent Annex 11 for local, and SaaS/Cloud hosted applications.  It explains how to write a Data Pr...

Intermediate 60 min

USP 1224- Transferring the Method to meet Regulato...

Speaker(s): Carl Patterson

When transferring validated methods between laboratories and sites, their validated states must be maintained to safeguard the exact consistent results in the receiving laboratory. The critical points...

Intermediate 60 min

Manage Conflicts in the Workplace

Speaker(s): Carolyn D. Riggins

There has been a growing awareness of the need of avoiding workplace disputes in many firms. There is a lack of training for managers on how to deal with this sort of issue. Poor management skills may...

Intermediate 60 min

ADA Accommodation and Compliance- What should the ...

Speaker(s): U. Harold Levy

This webinar explores the issue of what should the process be between employer and employee when trying to accommodate individuals with disabilities while complying with the Americans with Disabilitie...

Intermediate 60 min

Managing Emotional Intelligence

Speaker(s): Daniel Fay

If you find yourself in stressful situations, this webinar is important for you.If you feel that lack of managing your emotions has impacted your life, this webinar is critical for you. If you fe...

Intermediate 60 min

How To Build An Insanely Positive And Productive W...

Speaker(s): Larry Johnson

The benefits are:Team productivity will rise because team members will work harder and do better work.Employee turn-over will decline because team members will be happier and less likely to quit.The w...

Basic 60 min

Leadership The Art of Knowing How to Say It and En...

Speaker(s): Mr. Mark Gorkin

Today's 24/7, "always-on" world often cycles between "do more with less" downsizing and ever faster upgrading and can even appear to be spinning out of control. How do you harness the problem-solving ...

Intermediate 90 min

The Nuts and Bolts of Performance Management- What...

Speaker(s): William J. Rothwell

Performance management (PM) has emerged as a topical issue. Organizational leaders question whether PM and pay should be linked. Some leading organizations have decided to reinvent PM to more frequent...

Intermediate 60 min

Diversity- 4 Basic Types of People – Managing Dive...

Speaker(s): Deborah Jenkins

By exploring personality types, we can funnel them from basic groups into more specific and individualized descriptions. It begins with understanding ourselves better, recognizing the four basic types...

Intermediate 60 min

Biomarkers in Drug Discovery and Development

Speaker(s): Dr. Stefano Persiani

A biomarker is a defined characteristic that is measured as an indicator of normal biological processes, pathogenic processes or responses to an exposure or intervention. The potential benefits of a b...

Intermediate 60 min

US Biosimilar Regulations, Barriers and FDA Expect...

Speaker(s): Peter Wittner

This webinar will discuss the history of biosimilar - how EMA led the way and how FDA is catching up. It will give Insight into the varying regulatory approaches prevailing in different regions & ...

Intermediate 90 min

Pharmacovigilance Auditing and Inspections

Speaker(s): Michael Ramcharan

Establishing a Risk based Pharmacovigilance audit program in line with current Regulatory requirements and covering audit types and tools that can be used.An insight into preparing and managing Pharma...

Intermediate 90 min

Computer System Validation (CSV) vs Computer Softw...

Speaker(s): Carolyn Troiano

As part of the Case for Quality program US FDA CDRH (Center for Devices and Radiological Health) have identified that an excessive focus on compliance rather than quality may divert resources and mana...

Intermediate 90 min

ISO13485- Quality Management Systems for Medical D...

Speaker(s): Yuval Shapiro

This webinar presents to the participants the new requirements of the standard and how they correlate with the regulatory changes in the EU.Prior to engaging the process of establishing and certifying...

Intermediate 60 min

Writing Effective SOPs for the Medical Device and ...

Speaker(s): Carl Patterson

This webinar will help you to write clear, concise, and flexible SOPs. You will learn techniques for creating easy to read and clear SOPs your employees can easily follow. Well written SOPs ensure tha...

Intermediate 60 min

Demystify Excel And Harness The Power Within

Speaker(s): Tom Fragale

Excel spreadsheets have really become essential in the workplace. They are used for many purposes, from budgets to forecasts, from financial spreadsheets, to even more scientific purposes and everythi...

Intermediate 60 min

Complaint Handling Requirements – Interrelationshi...

Speaker(s): Mr.Charles H Paul

This webinar will discuss the regulatory requirements for handling complaints for both medical devices and pharmaceutical products as well as how change control, adverse event reporting and recalls ap...

Intermediate 60 min

GMP Environmental Monitoring in Pharmaceutical Cle...

Speaker(s): Roger Cowan

This webinar will discuss various US and international regulatory requirements, testing requirements for environmental monitoring program, current air and surface monitoring for measurement of no-viab...

Basic 60 min

Zero Acceptance Sampling Plans to Reduce Inspectio...

Speaker(s): William Levinson

Overview of ANSI/ASQ Z1.4 including definition of the sample size n and acceptance number c based on (1) the lot size, (2) the acceptable quality level, and (3) the inspection level.Average sample num...

Intermediate 60 min

Developing an Agile Workforce with Emotional Intel...

Speaker(s): Dr. B. Lynn Ware

Today’s team based work environments and volatile, uncertain, complex, and ambiguous virtual work environments demand employees who can adapt and quickly change and adjust to the immediate priorities ...

Intermediate 60 min

Busting the Big Data Myth in HR

Speaker(s): Daniel T. Bloom

HR is confronted with a two-sided dilemma. Management is asking you to provide answers to when a certain event is going to happen and then they turn around and ask you why an event took place. It is a...

Intermediate 60 min

Employees' Burnout- What it is and How to Effectiv...

Speaker(s): Carolyn D. Riggins

When a company chooses not to address employee burnout, the employee's capacity to perform decreases, resulting in the employee's inability to perform at work. Employee burnout is a major problem that...

Intermediate 60 min

Identifying, Developing, and Retaining High Potent...

Speaker(s): Dr. B. Lynn Ware

With the economy back in gear, organizations need to work even harder at engaging and retaining their key talent; the most important group being their high potentials because these employees produce a...

Intermediate 60 min

Communication Skills – Effective, Efficient, and T...

Speaker(s): Deborah Jenkins

Effective and efficient communication is vital to any business, whether verbal, written, or through body language.  It is possible to get your point across clearly, respectfully, and properly.&nb...

Intermediate 60 min

Performance Management- Moving from Feedback to Co...

Speaker(s): Ms. Tonia Morris

In spite of good hiring and inspired leadership, all supervisors ultimately must deal with someone with Toxic Attitude Syndrome.Whether it's crummy attitude, attendance, or just unable to do good work...

Basic 90 min

Top Ten Mistakes in Employee Handbooks and Policie...

Speaker(s): Deirdre Kamber Todd

This program will provide a focused approach to the top hot issues that need to be addressed in 2021 and the mistakes most employers make in failing to address these issues successfully.  We will...

Advanced 60 min

Reality, Perception and Your Workplace Culture

Speaker(s): Daniel T. Bloom

Based on the book with the same title, the session looks at the two view of the world  that exists in all organizations. On one hand we see the problems but don’t give them too much credence. On ...

Intermediate 60 min

California Meal and Rest Breaks- What You Don’t Kn...

Speaker(s): Melveen Stevenson

California statutes pertaining to meal and rest periods for non-exempt employees is one of the more confusing topics in today’s business environment. This course is designed to provide you with a...

Intermediate 60 min

How to Handle Tricky Employee Absenteeism Problems

Speaker(s): U. Harold Levy

When employees don’t play fair with your organization’s absentee policy and take an unplanned or excessive time off, it causes problems — and you need solutions! This webinar will teach you how to cre...

Intermediate 90 min

Risk-Based Approach to CSV, 21 CFR Part 11 and FDA...

Speaker(s): Carolyn Troiano

FDA’s recent focus on data integrity during computer system validation inspections and audits has brought this issue to the forefront of importance for compliance of systems used in regulated industri...

Advanced 90 min

Hiring and Retaining in this Crazy Economy

Speaker(s): Don Phin

Don has delivered this presentation to dozens of CEO and HR groups in the past few months. Employers are faced with The Great Resignation and The Great Quit, placing their companies and existing emplo...

Intermediate 90 min

Helping Managers-Supervisors Become More Effective...

Speaker(s): Mr. Mark Gorkin

We live in a wired, 24/7 world that's often cycling between "do more with less" or "lean-and-MEAN" reorganizing and ever faster upgrading while demanding higher levels of transparency and accountabili...

Advanced 60 min

The Family and Medical Leave Act and How Employer’...

Speaker(s): U. Harold Levy

The Family and Medical Leave Act (FMLA) provide certain employees with up to 12 weeks of unpaid, job-protected leave per year. It also requires that their group health benefits be maintained during th...

Intermediate 60 min

ICE Audits or Raids of Employers – Is Your Busines...

Speaker(s): Bruce Buchanan

In this presentation, immigration attorney Bruce Buchanan, will look at Immigration and Customs Enforcement (ICE) raids and audits. Did you know ICE can raid your business? If they do, management may ...

Intermediate 60 min

Neutralizing Harassment Before It Starts- How to P...

Speaker(s): Beverly Beuermann

Any act of harassment committed by an employee or an agent of any employer in the course of the employment shall be considered to be an act committed by that employer.Harassment claims cut across all ...

Intermediate 60 min

Dealing with Difficult People

Speaker(s): Daniel Fay

There are people that seem to create roadblocks to our personal success. You cannot change others, you can only adapt, and change your own approach to dealing with these people, and these situations.I...

Intermediate 90 min

Update on the Americans with Disabilities Act - AD...

Speaker(s): Diane L. Dee

The Americans with Disabilities Act (ADA) was signed into law by George H.W. Bush in July 1990.  The Act is a civil rights law that prohibits discrimination against individuals with disabilities ...

Intermediate 90 min

Dealing with Difficult People

Speaker(s): Michael Healey

Attend this webinar to learn specific tips, techniques, strategies, and tools for interacting with difficult people effectively, to both get the job done and have less stress in your life. Move from f...

Intermediate 60 min

Effectively Handle Toxic People for Better Product...

Speaker(s): Beverly Beuermann

Avoided conversations or meetings because you didn't want to risk another conflict? Lost your patience or let others push your hot buttons and regretted it later? Wished you could be more assertive an...

Intermediate 60 min

Solving the HR Dilemma

Speaker(s): Daniel T. Bloom

Solving the HR Dilemma webinar confronts a dilemma faced by HR professionals each and every day. Your CEO demands that you speak the language of business in order to get a seat at the table. The HR pr...

Advanced 90 min

Employee Expense Reimbursement Fraud - Schemes and...

Speaker(s): Brian G. Rosenberg

This 90-minute webinar will summarize the main types of reimbursement fraud to be alert to, and include an analysis of several “real life” case studies. It will explain how to identify the red flags o...

Intermediate 90 min

Privacy Issues in the Workplace

Speaker(s): Bob Oberstein

Most employees insist they have privacy rights, especially at the workplace. But few know what those rights are. Likewise, not every employer or manager know what the employer’s privacy rights are or ...

Intermediate 60 min

Building Change Leadership from the Ground Up

Speaker(s): Holly Burkett

As the pace of change accelerates in an age of disruption, leaders are looking for ways to keep up and step up to the challenges of advancing technology, economic uncertainty, shifting workplaces and ...

Intermediate 60 min

Inspiring Leadership through Conflict, Courage, an...

Speaker(s): Mr. Mark Gorkin

In today's diverse, always-on, TNT - Time-Numbers-Technology - Driven & Distracted World, three performance-communication-relationship-building pillars often determine leadership success:Are you c...

Intermediate 90 min

How to Create A Drama Free Workplace

Speaker(s): Michael Healey

Do you feel Frustrated? Overwhelmed? – with the constant Drama in your workplace. Discouraged that you can’t avoid it and don’t know how to make it stop? Drama takes many forms:incessant gossip – it's...

Intermediate 60 min

Form I-9 Update- Are You Ready? 2022

Speaker(s): Dayna J. Reum

This is the all in one I-9 class, will review each part of the I-9 and how to properly complete each part. Review of laws around discrimination and what is allowed to be asked for during the I-9 proce...

Intermediate 60 min

Excel - Automating Repetitive Tasks with Macros

Speaker(s): Mike Thomas

In this session you will learn how to create and edit macros using Excel’s Macro Recorder and Macro Editing ToolDo you find yourself repeatedly performing the same actions or tasks in your spreadsheet...

Advanced 90 min

Managing Projects Effectively for Administrative P...

Speaker(s): Rebecca Staton-Reinstein

Today Administrative Professionals perform many operations once performed by specialists. These activities are actually “projects.” Because management doesn’t recognize these assignments as projects, ...

Intermediate 90 min

Project Management Planning Foundations

Speaker(s): Ray Sheen

All organizations use projects. This course will introduce the foundational principles associated with project planning. These are scope planning, schedule planning, and resource planning. Additional ...

Advanced 60 min

How to document employee discussions and why that ...

Speaker(s): Michael D. Haberman

At this session, which will provide participants the information needed to be better able to document employee discussions and defend the organization from loses incurred due to poor documentation pra...

Basic 60 min

Behavioral Interviews 500 percent More Effective T...

Speaker(s): Bob Verchota

Regardless of skill, hiring a person who is a bad fit is the wrong decision. In fact, traditional interviewing predicts future success by only 10%. With a bad fit, the employee is never going to reach...

Intermediate 60 min

Creating a Successful Job Rotation Program

Speaker(s): Tim Wasserman

Job rotation programs have been used as a common leadership development method in large organizations. Now they are being used for other key positions within companies so that organizations have avail...

Intermediate 60 min

Onboarding Is Not Orientation- Smart Start Onboard...

Speaker(s): Marcia Zidle

Is your hiring and onboarding process costing you unnecessarily? Did you know….Nearly 1/3 of people are job searching within six months of employmentAlmost 1/3 of externally hired executives miss expe...

Intermediate 60 min

Supporting Your Team-10 Essential Team Needs

Speaker(s): Beverly Beuermann

Many of our teams were having difficulty coping with stress and were facing burnout and mental health challenges long before COVID-19 came along. Through COVID-19 we are seeing that their stress is he...

Intermediate 60 min

The Protecting The Right To Organize Act 2022 (PRO...

Speaker(s): Diane L. Dee

The American people like unions, but very few belong to one, a discrepancy that places the U.S. labor movement in a precarious state. If Americans like unions and want to join them but aren’t, it’s mo...

Advanced 90 min

Developing Conflict-Competent Leaders

Speaker(s): Bob Churilla

In this webinar, participants will learn how to harness the power of conflict as leaders in their organizations. Participants will examine their own conflict styles and those they lead. In addition, t...

Advanced 60 min

How to Avoid Hiring Bullies Liars Passive Aggressi...

Speaker(s): Teri Morning

Hiring people is the most important thing employers do. When you hire a person for your company, your decision will not just affect how that person performs that job, it will affect how everyone in th...

Intermediate 60 min

Stay Interviews- A Powerful and Low-Cost Employee ...

Speaker(s): Marcia Zidle

The best way to find out what your employees want and how to retain them is to ask them. Ask questions to gauge how you're meeting your employees' expectations. Not just "How's it going?", but specifi...

Intermediate 90 min

Mental Illness, ADAAA, and the Workplace Taking Re...

Speaker(s): Dr. Susan Strauss

More and more people are complaining of feeling depressed,hopeless and just plain out of sorts.Therapists indicate that more and more people are seeking therapy, especially since the 2016 election. Mi...

Intermediate 240 min

The Interaction and Integration of the Family and ...

Speaker(s): Diane L. Dee

The interplay of the Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), and Workers’ Compensation laws has been referred to as the “Bermuda Triangle of employment law.”&nb...

Intermediate 90 min

Challenging Your Talent Management and Succession ...

Speaker(s): William J. Rothwell

While highlighting the unique challenges in evaluating succession planning and talent management programs, this training program will summarize important models to guide participants in the same. The ...

Intermediate 60 min

Transforming Anger and Conflict into Collaborative...

Speaker(s): Mr. Mark Gorkin

Today’s always on, TNT – Time-Numbers-Techno-Transition – Driven & Distracted World can breed tension and conflict. Discover the Four Angry “I”s and the Stress Doc’s “Four Faces of Anger” Model fo...

Intermediate 90 min

Employee Handbooks- 2022 Update on Policy and Proc...

Speaker(s): Mr. Ronald Adler

The purposes and the scope of employee handbook policies and the practices are changing and expanding. From a siloed HR activity that creates insular documents concerned primarily with communicating t...

Intermediate 60 min

Responding to EEOC Discrimination Charges - What's...

Speaker(s): Bob McKenzie

In Fiscal Year 2018, The Equal Employment Opportunity Commission received 76,418 discrimination cases.  Think about it, we have 200 work days a year – so this equates to over 480 a day and nearly...

Advanced 60 min

Effectively Handle Toxic People For Better Product...

Speaker(s): Beverly Beuermann

Stress, uncertainty, and crisis impact how we communicate and how we interact with our colleagues and customers. During the beginning of COVID-19, we saw a focus on patience, support, and collaboratio...

Intermediate 60 min

Marijuana in the Workplace

Speaker(s): Don Phin

The impact of marijuana use on the workplace is skyrocketing. State after state legalizes its use, not just for medicinal purposes, but for recreational ones too. At the same time, the Feds haven’t le...

Intermediate 60 min

Mastering The Leap To Management

Speaker(s): Larry Johnson

Going from being a doer to one who manages others doing can be a daunting challenge. This webinar gives new managers tools to help them succeed in their new role.In this 60 minute webinar, Larry will ...

Intermediate 240 min

HR 101 – Bootcamp for Human Resource Professionals

Speaker(s): Deborah Jenkins

HR 101 will help participants to better understand what Human Resources (HR) is, determine who all holds responsibilities for HR Management (HRM), explore the different areas of HRM, decide how to bes...

Intermediate 60 min

Creating a Successful Career Development Program

Speaker(s): Dr. B. Lynn Ware

Join us to find out the latest trends in career development programs. In addition to helping your company build bench strength and enable business plan execution, an effective career development syste...

Advanced 60 min

Employee On-Boarding - The Key to Developing and R...

Speaker(s): Ms. Tonia Morris

Onboarding new employees is a topic often talked about but never done the right way. Many confuse onboarding with new hire orientation. Although new hire orientation is necessary, employee onboarding ...

Intermediate 60 min

Flexible Work Arrangements - The Future of Employm...

Speaker(s): Diane L. Dee

Attend this webinar to understand the benefits of workplace flexibility and the myths about flexible work arrangement. It will equip you with the tools you need to establish and effectively manage wor...

Advanced 90 min

Best Practices for Multi-State Payroll

Speaker(s): Debbie Cash

Many companies who do business in more than one State do not understand how to determine which State they must pay taxes to.  They also do not understand that each State has different laws regard...

Intermediate 90 min

How Good Managers and Supervisors Get The Best Out...

Speaker(s): Bruce Lee

What do great managers know that average managers do not when it comes to employee training, retention and motivation? Experience has shown that implementing a solid employee development process, whic...

Intermediate 60 min

Excel Top 10 Functions and How to Use Them

Speaker(s): Tom Fragale

Learning how to use efficiently use Excel is so critical in many of today’s office jobs. Many people know the basics of Excel. This webinar will show you how to use some of the advanced functions of E...

Intermediate 90 min

Mandatory Paid Sick Leave Breaking Through the Qua...

Speaker(s): Bob McKenzie

With the above described legislation, changes must be made to time off policies in those areas in which you have employees.Multi-State employers need to know what the compliance requirements are. Sinc...

Intermediate 90 min

Supreme Court’s Arbitration Decision- What Employe...

Speaker(s): Dr. James Castagnera, Esq.

In Viking River Cruises v. Moriana, the Supreme Court ruled on June 15 that the Federal Arbitration Act allows an individual to be separated from class-representation actions to adhere to an arbitrati...

Advanced 60 min

Inheriting Dysfunctional - Non-Working or Non-Perf...

Speaker(s): Teri Morning

Recognizing and handling dysfunctional employees can be hard for even the most experienced manager and is almost always time consuming to handle especially at first. That's why so many employees "get ...

Intermediate 90 min

Using Behavior Based Interviewing for Finding the ...

Speaker(s): Bob Verchota

Regardless of skill, hiring a person who is a bad fit is wrong decision. In fact, traditional interviewing predicts future success by only 10%. With a bad fit, the employee is never going to reach opt...

Basic 60 min

Having Difficult Workplace Conversations

Speaker(s): Bob Churilla

Good communication skills are a core competency of a leader or manager in the workplace. This is especially true in the workplace where collaboration and cooperation are necessary to be successful. Ha...

Intermediate 60 min

Addressing Drug Use and the Changing Legal Environ...

Speaker(s): Greg Chartier

Drug use and abuse have been an ongoing topic for discussion by employers for decades. In fact, pre-employment drug testing is conducted by more than 80% of US employers. In the past few years, howeve...

Intermediate 60 min

Diversity, Equity and Inclusion

Speaker(s): Irma Vargas

4 Types of Communication Challenges in OrganizationsDirect versus Indirect CommunicationTrouble with Accents and FluencyDifferent Attitudes toward Hierarchy and AuthorityConflicting Norms for Decision...

Intermediate 60 min

Workplace Violence and Active Threat Response – Ac...

Speaker(s): Melveen Stevenson

This program contains potential life-saving information. You learn skills and tactics to recognize, respond and mitigate harm when confronting a gunman engaged in a shooting rampage. You’ll learn abou...

Intermediate 60 min

Medical Marijuana and CBD in the Workplace- Challe...

Speaker(s): Dr. Susan Strauss

It is hard to imagine that marijuana is legalized for medical use in 34 states, and 11 states have legalized recreational marijuana. Just five years ago, that would have been unheard of. Legalization ...

Intermediate 90 min

Get The Right People On Your Team

Speaker(s): Kathryn Dager

This Hiring Workshop introduces a values-based Hiring Profile that you can customize to your company. You will gain insight on evaluating candidates’ resumes and applications, observing nonverbal sign...

Intermediate 60 min

New Thinking on Employee Retention to Slash Turnov...

Speaker(s): William J. Rothwell

If your organization does nothing to reduce turnover and thereby improve retention, it is quite likely that turnover will get worse! Your organization must take proactive steps to address turnover. An...

Advanced 60 min

Strategic Interviewing And Selection- Getting the ...

Speaker(s): Pete Tosh

The effectiveness of the Recruiting, Interviewing and Selection process can be no greater than the quality of the interviews themselves. Interviewers need to know how to follow a proven methodology fo...

Advanced 60 min

Leading with Influence HR's Superpower

Speaker(s): Holly Burkett

During difficult times, it’s never been more important for HR leaders to effectively inspire, persuade, and engage others. Join this interactive webinar to discover best practices for increasing your ...

Advanced 90 min

PTO or Sick or Vacation - With Mandatory Paid Leav...

Speaker(s): Bob McKenzie

PTO or a Paid Time Off programs that combined vacation and sick leave into one bucket of time off was the trend for many years. Transitioning from a Sick/Vacation plan to a PTO has its complications, ...

Basic 60 min

State Payday Rules

Speaker(s): Merle Capello

Do you feel as though you’ve been thrown into the deep end of payroll without a rope?  This webinar will help.  State laws govern paycheck rules and may supersede Federal requirements. To un...

Intermediate 90 min

Changing Behavior- Why Rewards and Punishments Oft...

Speaker(s): Rebecca Staton-Reinstein

Every employee is different and needs a different approach. There is no one-size-fits all when it comes to encouraging employees to perform and improve. Generic rewards and punishments have a de-motiv...

Intermediate 90 min

Handling a Chaotic Work Environment- How to Priori...

Speaker(s): Chris DeVany

This highly interactive Webinar offers you and your team an array of practical tools to help you get things done in today's chaotic and constantly changing work environment. You’ll learn practical tec...

Intermediate 90 min

Effective and Defensible Documentation of Performa...

Speaker(s): Steven G. Meilleur

You’ve heard the statement, “If it’s not written down, it didn’t happen.” The human resources mantra to managers and supervisors is to "document, document, document," because disciplinary actions can ...

Basic 90 min

Intermediate Payroll for the Administrative Profes...

Speaker(s): Debbie Cash

Paying employees is one of the most important parts of doing business.  Employees work to be paid so making sure they are paid timely and correctly is crucial to your business.  How do I cal...

Advanced 60 min

Intro to the Ishikawa Fishbone Diagram

Speaker(s): Daniel T. Bloom

In 1943, Dr. Karou Ishikawa was helping a team of engineers to understand a problem that they were facing. In order to  graphically show them what he was suggesting he created the Ishikawa Fishbo...

Intermediate 60 min

EEO-1 Report Filing – How to Comply to Avoid Costl...

Speaker(s): U. Harold Levy

All private employers with 100 or more employees, all federal contractors and first-tier subcontractors with 50 or more employees and all financial institutions/government depositories with 50 employe...

Intermediate 60 min

Fringe Benefits Taxation

Speaker(s): Dayna J. Reum

Participants will walk away with a better understanding of the IRS view on fringe benefit taxation.The details of the IRC exceptions allowed by the IRS will be detailed and explained to participants. ...

Intermediate 90 min

Ten indicators that a manager's team is dysfunctio...

Speaker(s): Carolyn D. Riggins

A great manager takes the time to discover any dysfunctional issues within their workforce. It is crucial to pay attention to and address the employee's dysfunctional conduct, which may result in long...

Intermediate 90 min

Internal Investigations- The Crucial Components of...

Speaker(s): Dr. James Castagnera, Esq.

Every organization is compelled to conduct internal investigations from time to time.  The compulsion may arise from a sexual harassment complaint, a whistleblower asserting allegations of fraud,...

Intermediate 60 min

Keys to Captivating an Audience Discovering and Ex...

Speaker(s): Mr. Mark Gorkin

It's becoming increasingly clear: unity or divisiveness starts at the top! Today's challenge in our 24/7, diverse, and TNT -Time-Numbers-Technology-driven and distracted world is: a) to capture people...

Advanced 60 min

Dealing With Stressful People At Work And At Home

Speaker(s): Larry Johnson

Stressful People--they are everywhere.  Perhaps it’s a co-worker, a subordinate, a customer, your boss, or even a neighbor.  Regardless of their role in life, these chronically frustrating f...

Intermediate 60 min

Moving from a Colleague to a Leader

Speaker(s): Michael Cox

This webinar addresses a key facet of the process of moving into management, particularly if the new manager is leading those whom he or she used to work alongside. It will address primarily the chan...

Intermediate 60 min

Successfully Managing Employees Who Work from Home

Speaker(s): Dr. B. Lynn Ware

With the current coronavirus scare, employers are taking active steps to ease the spread of the disease by allowing workers who are able to work from home. Join this webinar to learn several research-...

Advanced 90 min

Preparing Your New EEO-1 Report

Speaker(s): Expert

The deadline for filing your EEO-1 report is right around the corner! It is vitally important that you prepare this form correctly as the Equal Employment Opportunity Commission and the Office of Fede...

Intermediate 90 min

Dealing with Employee Leave Abuse under FMLA ADA a...

Speaker(s): Janette Levey Frisch

While there is no magic bullets for combating employee leave abuse, knowledge of rules and regulations and case law and proper controls can help greatly. In this webinar, you will learn effective stra...

Intermediate 60 min

Assertive or Aggressive - Assertiveness Skills for...

Speaker(s): Teri Morning

Assertiveness skills are required for any working professional to contribute to the organization. Management jobs demand a professional to manage the expectations of both the organization and its empl...

Advanced 60 min

Managing Difficult People and Dealing with Conflic...

Speaker(s): Ms. ArLyne Diamond, Ph.D.

Working together today is far more complicated than it had been years ago. Not only we are working with our classmates and neighbors, but we are also working with people of different ages, genders and...

Intermediate 60 min

Stay Interviews - Engaging Talented Employees with...

Speaker(s): Melveen Stevenson