Intermediate 60 min
Speaker(s): Deborah Jenkins
Great leadership skills don’t just show up with a job title. A talented employee that has been promoted to a team lead, supervisor, or manager position deserves to be given the proper tools to s...
Speaker(s): David Miklas
Making the EEOC “go away” definitely is not something an HR professional should expect to do without solid training. This session provides you with that training. David has handled these m...
Speaker(s): Greg Chartier
Today, as we begin to return to the office, employees are using traditional discrimination concepts in making claims of lifestyle discrimination based upon sexual orientation, gender identity, physica...
Intermediate 90 min
Speaker(s): Carolyn D. Riggins
As a new manager, you may be taking an important step ahead in your career for certain people. Your hard work may lead to exciting new responsibilities and the chance to move throug...
Speaker(s): Tom Fragale
Microsoft Excel has become the de facto spreadsheet application for business.But do you sometimes feel like you have rows and rows of data and it's hard to make heads or tails of it? This class will h...
Speaker(s): Alexander Kolker
Data envelopment analysis (DEA) is a technique that is used to measure the multiple dimensions of performance (efficiency) of producing units. DEA allows the use of multiple inputs and outputs to deve...
Speaker(s): Melveen Stevenson
HR professionals know that a major part of their responsibility is keeping the company’s personnel files organized – for many legal reasons, but also because it helps to keep your operations go smooth...
Speaker(s): Kathryn Dager
Without formal on boarding or training new hires are often “lost” which can send them into "hiding." During their first few days they are vulnerable and won’t come back after lunch if they feel shamed...
Speaker(s): Bob Oberstein
It's a lot more than just "sexting." or visiting inappropriate websites! Do you have a social media policy? Are employees aware of it and have they been trained in its proper application? Is your soci...
Advanced 60 min
Speaker(s): Mr. Mark Gorkin
In a 24/7 always on, TNT – Time-Numbers-Technology – Driven-Distracted World, filled with change and uncertainty, to build personal-professional resilience we must rapidly identify stress “smoke signa...
Speaker(s): Chris DeVany
New supervisors will be ready to hit the ground running with the skills learned in this Webinar. Be ready to take on any challenge, be your best and put what you’ve learned into practice immediately.Y...
Speaker(s): Bob McKenzie
Most, if not all of us, have been involved in negativity in the workplace. We all know that it often spreads quickly throughout the organization.In a matter of days, the workplace can become toxic. Do...
Speaker(s): Dayna J. Reum
Garnishments are a requirement of doing business and having employees but juggling the requirements of different types of garnishments and federal and state laws can be exhausting. This webinar will g...
Speaker(s): Deirdre Kamber Todd
All too often employers make the decision to offer PTO in lieu of tracking employees’ absences without really examining the pros and cons of time off policies. While there are examples of workplaces r...
Speaker(s): Larry Johnson
A recent HRDive study of managers found that “82% of respondents admitted that they have “limited to no” ability to hold others accountable successfully. On the other hand, 91% of respondents said the...
Speaker(s): Mr. Ronald Adler
The purpose of HR metrics is to help communicate the value added of the HR department in an organization, demonstrate the contribution of the business’s human capital, and measure employment related r...
Speaker(s): Ray Sheen
The program will explain the business financial management and how an operating manager can make decisions to impact the financial health. The course will discuss financial statements with a focus on ...
Speaker(s): Dr. Susan Strauss
From the length of one’s hair, to the number and location of visible tattoos, to recognizing gender non-conformity style, to creating a summer dress code, employers are facing an increased need to det...
Speaker(s): Teri Morning
There are no groups of individuals who cause more trouble in a workplace than the bullies, the liars, the passive-aggressive people, and the saboteurs. Those four types of people will run ethical, har...
Speaker(s): Beverly Beuermann
Effective communication skills can be challenging to develop, and they take conscious effort and ongoing practice to improve. During the chaos, crisis, and turmoil our communications skills can be tes...
Speaker(s): Margie Faulk
On June 25, in observance of LGBTQIA+ Pride Month, and the anniversary of the U.S. Supreme Court ruling in Bostock v. Clayton County, the Equal Employment Opportunity Commission (EEOC) has published n...
Speaker(s): Bob Churilla
Put the generational differences to work for you!The current workforce is the most diverse it has ever been because today, there are four different generations of employees in the workplace. These inc...
Speaker(s): Debbie Cash
Payroll Taxes are one thing that all businesses have in common. Dealing with Payroll Tax Headaches can be overwhelming and frustrating for any business. Failure to properly file and report payro...
Speaker(s): Dr. Lyman Montgomery
According to CareerBuilders (2010), by 2020, the US workplace population will be more diverse: 63percent white, 30 percent Latino, and 50 percent female. Furthermore, Four or even five generations, fr...
Speaker(s): Bruce Lee
Whatever happened to respect and civil behaviour ? What is the cost when we lose both? Uncivil behaviour, left unaddressed, begins a downward spiral you and your employees can’t afford. Incivility, le...
Speaker(s): Mike Thomas
The training will focus on 3 areas - creating summary reports using Pivot Tables; creating eye-catching charts and presenting geographic-based data. In the pivot tables section, you'll learn how to cr...
Advanced 90 min
Speaker(s): Rebecca Staton-Reinstein
In today's world, many operations once performed by specialists are assigned to administrative professionals as 'projects.' Unfortunately, few administrative professionals receive training or tools to...
Speaker(s): Michael Healey
Do you feel Frustrated? Overwhelmed? – with the constant Drama in your workplace. Discouraged that you can’t avoid it and don’t know how to make it stop? Drama takes many forms:Incessant gossip – it's...
In today’s workforce environment, handling and documentation are the primary factors to your success or failure when addressing a nonperforming employee. When a non-performing employee is displaying a...
Speaker(s): Betsy Rios
This course will provide an overall process review of compliant code selection in the ancillary/referred outpatient departments. It will be beneficial in developing a basic understanding of outp...
Speaker(s): Irma Vargas
Only 33% of employed residents in the U.S. are engaged at work. This statistic according to a State of the American Workplace report by Gallup indicates there is much room for improvement. Leade...
Speaker(s): Lisa Kleiman
Globalization and technology have created an increasingly diverse workplace. As the world population grows and our connectivity increases, it is common to work alongside colleagues from different gene...
New managers want to create an environment in which employees are engaged and motivated to do their best job every day. Managers want their people to be productive, happy and performing. After all, we...
Speaker(s): Dr. James Castagnera, Esq.
NDAs are everywhere and they have been around forever. They stepped for the first time into the national spotlight with the advent of the “#Me Too” movement. Revelations in litigations inv...
Speaker(s): Michael Cox
Imagine yourself walking into the office on the first day of your very first real full-time job. You are terrified. It is so much you need to learn and you are hoping you won’t make some huge embarras...
Speaker(s): Jay Hodes
Having a breach and being investigated by OCR can be a painful and costly experience for an organization. However, knowing what to expect can lessen the burden placed on the organization.When HI...
Speaker(s): Ms. Tonia Morris
Moving from Peer to Supervisor can be very challenging. This session will provide participants with best practices on how to transition, what to expect and some best practices to win your team o...
Speaker(s): Diane L. Dee
The absence of solid documentation is the single most common mistake employers make when handling employee performance, behavior and discipline issues. Not properly documenting, or...
Speaker(s): William Mack Copeland
We will review the elements of the physician employment agreement that can cause the greatest problems, focusing on the pitfalls and the complications that can develop when the parties do not fully un...
The healthcare industry assumes patients are heterosexual and therefore patient care is based on that assumption which can negatively impact quality patient care of the LGBTQI patientThere is confusio...
Speaker(s): Dr. B. Lynn Ware
Minimize hiring mistakes by using pre-hire assessments to measure job skills and personality attributes needed for top performance in key roles in your organization. Avoid costly turnover by hiring ne...
Speaker(s): Marcia Zidle
New managers, supervisors, team leads matter. They’re on the front lines with your workforce, your customers, and your markets. They have tremendous potential. And some of them, will become your organ...
A stay interview is a powerful retention tool that can gives organizations a jumping-off point to build upon the positive aspects of the job. It helps to identify the key factors that engage and excit...
The overtime threshold is a salary level used to determine which employees are eligible to receive overtime pay when they work over 40 hours in a single workweek. The federal rules governing overtime ...
In this webinar, you will learn how to make all of your raw data and quickly turn that data into easy-to-use flexible summary reports using Pivot Tables and Charts. We will start with the basics and b...
Speaker(s): Pete Tosh
Human Resource Departments have traditionally been concerned with the processing of transactions and administrative functions – often with little or no objective data to provide them feedback on:the e...
Difficult people--they are everywhere. Perhaps it’s a colleague who is continually disagreeable. Or it’s a subordinate who chronically complains about everything but never takes responsibility for fix...
Speaker(s): Paul J.Cline
The Bulk Of What Is Being Taught About Leadership In Universities Today Is Based On Old B.S. (“Belief Systems”). These Old, Outdated Ideas Will Not Take You Or Your Business To The Next Level. This Co...
Speaker(s): Dr. Marlene Maheu
The US Public Health Emergencywill soon come to a close. Many federal and state changes are underfoot to make interjurisdictional practice a permanent reality. Still, only a handful will survive the p...
If you are in healthcare or work with those in healthcare, you need to understand HIPAA, the broadest and all-encompassing healthcare law of the 1990s and 2000s. From its Security Rules to Business As...
Speaker(s): Donna Goestenkors
As healthcare quality data is increasingly tied to an organization’s revenue streams, healthcare professionals must move beyond viewing physician performance solely as a credentialing tool. Explore th...
Speaker(s): Robbie Glantz
CREATING AN ETHICAL WORK ENVIRONMENT (CEWE)
This program provides principles, tools, and techniques for project financial management. Topics addressed are project budgeting principles, project forecasting, estimating tasks, earned value managem...
Speaker(s): Steven G. Meilleur
Your employment policy manual is a crucial management tool for sharing essential workplace rules. But getting those rules wrong can turn the tool into a weapon employment lawyers wield against your or...
Speaker(s): Daniel T. Bloom
The world changes every day. Our lives change every day. Change does not have to be hard and in the course of this webinar, you will explore the causes of change in this VUCA (Volatility, Uncertainty,...
Speaker(s): U. Harold Levy
The Equal Employment Opportunity Commission (EEOC) issued a Notice of Immediate Reinstatement of Revised EEO-1 Data to collect summary pay data from employers, including federal contractors and subcon...
The risks of a former employee filing discrimination charge increase significantly after they are terminated involuntarily. It is hard to find information on how many discrimination charges are as a r...
People work for money. Even people who love their jobs likely would not perform them free. The salary budget while often the biggest expense in a company is to employees, a reward system for their wor...
Bad attitudes, jealousy, and disruptive behavior will sabotage morale, lower self-esteem while reducing teamwork and productivity. When toxic behavior infects an organization at any level, managers ma...
Project management is the art and science of getting results by following a roadmap laid down to turn customers desires into concrete products and services by following established procedures in a def...
Speaker(s): William J. Rothwell
The Essential HR Guide teaches the nuts and bolts of HR for small businesses and startups and is the perfect reference for any organization that may not have the financial resources to invest in a ful...
When employees don't play fair with your organization's absentee policy and take an unplanned or excessive time off, it causes problems - and you need solutions!This webinar will teach you how to crea...
Speaker(s): Paul Hales
The Problem Solved by this WebinarThe HIPAA Rules require Covered Entities and Business Associates to do Risk Analysis and Risk Management (RA-RM). But the Rules do not explain how to do RA-RM. ...
Waiting lines in healthcare are everywhere. Queuing theory is one of the main tools of Data Analytics/Operations Research. It is a quantitative approach to the analysis of the properties of waiting fo...
This webinar will discuss the Health Care Quality Improvement Act (HCQIA) in detail, including the standards that must be met to achieve immunity under the act. The HCQIA itself will be reviewed...
This will go over all the guidelines changes for 2023 including deleted codes as well as new CPT definitions. It will include time and Medical Decision Making leveling guidelines and define when...
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